Just recieved replacement, youtube doesn't work on 4g

Discussion in 'Thunderbolt Tech Support' started by blueselwoo, Apr 26, 2012.

  1. blueselwoo
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    blueselwoo New Member

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    I have had a thunderbolt for a little over a year, and the old one worked just fine, until i broke the charge port. My refurb replacement, seems good, except I can't play youtube videos on 4g. It works with wi-fi or 3g, but not 4g. I have seen this issue before with other people in forums, but cant seem to find a solution. Its just strange, because my old phone didn't have this problem. I have uninstalled youtube, adobe flash, cleared internet cache, restarted multiple times, and cant get it to work on 4g. very frustrating.
  2. kparks
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    kparks Active Member

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    Hey I had the same problem but mine didn't work in 3G.. 4G and Wifi loaded fine I tried uninstalling and updating and removing the update but nothing worked.. I sent it in and got a warranty replacement and this one works perfect!
  3. blueselwoo
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    blueselwoo New Member

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    Cool! thanks, I guess that is one way to fix it. I wish I didn't have to send it back in again. I guess I will if I really don't find another solution!
  4. zacedward
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    zacedward Member

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    Mine and my wifes thunderbolt will not play YouTube eathier you tube worked fine about 3 weeks ago now it don't ?
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