jenn

Discussion in 'Android Tech Support' started by jenn, Mar 17, 2011.

  1. jenn
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    jenn New Member

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    I cracked the digiitzer on my Droid 2 (cracked digitizer still worked prior to replacement) and a tech at work replaced the digitzer after purchasing a new one from repairsuniverse.com. The new touch screen does not work. The technician at work reopened the phone and checked connections-everything looked fine. I also tried a soft and hard reboot of the phone. I also removed battery. Any suggestions on what to do next?
  2. Backnblack
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    Backnblack Premium Member Premium Member

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    Does the screen come on at all?

    It is possible the replacement is DOA
  3. jenn
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    jenn New Member

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    droid 2

    The screen does come on when the phone is turned on. I called repairs universe and they said that their digitizers are tested before shipping so it must be a problem on our end. The tech who installed it (co-worker) said it must be a problem with the digitizer as he checked the installation and everything seemed connected properly. I will probably have to get a new phone as I do not want to spend any more money on this phone in case it can't be fixed.
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