After you reboot, look in Root Keeper and make sure the phone is not rooted. Then you are going to download this, and place it on your SD Card. Not in a folder, it has to be on the SD Card itself, not in a folder like "Download"
After it's on the SD Card, boot into Recovery. (Regular Moto Recovery) then select "Update from SD Card" and then on the next screen, select that .zip file and let it do it's thing.
And my dog is standing by the door giving me the stink eye. I will be right back LOL
LOL Power off the phone completely. Then press and hold the Power button and both of the volume buttons all at the same time, and it will boot into the little green android guy.
it ended up rebooting itself, so I'm going to try again. The gray menu came up where I could select Recovery, and I hit the up volume when it was highlighted, and then the dead android guy showed up. Is this correct?