mysticalmalissa
Active Member
The front bezel (I think its called) is lifting away from the phone, on the top left corner. I call 611 only to be told unless they can see it I have to PAY for another one until the broken one is returned and inspected. If they dont see the problem I will be charged for the replacement. I tell them thanks but no thanks and head to the local IPT store and have them look at it (just to make sure I'm not seeing things..lol) She sees it and compares it to HER maxx, yep mine is coming apart. Unfortunately they cant help me because I didnt buy it there.
So I hit the road to drive the 40 mile trek one way to a corp store. When I get there I notice 5 of the employees standing at the end of the counter comparing text messages they have received. I stand there for a minute and finally one of them realizes I'm there and asks if he can help. I explain and show him my phone, he takes it to the back and and a minute later comes out saying my phone looks like the 12 he has in the back. I looked at him and asked him how he managed to open and look at 12 brand new phones in such a short amount of time..he has no answer. I ask to see one of the 12 so I can compare it and ease my mind. He refuses and says that he will be more then happy to bring one out if I am planing on buying it. grrrrrrrrrrrr!!!
At this point I was ready to grab his purple bow tie and iphone and shove it down his throat! (yeah I do have a temper) Instead I nicely told him I would call 611 and and ask to file a report for the horrible service I got at this store.
I went out into the parking lot and called. They asked me to go back to the IPT store and have the woman I spoke to call and confirm what I was telling them. She gladly helped me! A report on the store has been filed and I will be getting a brand new maxx tomorrow!
So how has everyone else's day been? lol
So I hit the road to drive the 40 mile trek one way to a corp store. When I get there I notice 5 of the employees standing at the end of the counter comparing text messages they have received. I stand there for a minute and finally one of them realizes I'm there and asks if he can help. I explain and show him my phone, he takes it to the back and and a minute later comes out saying my phone looks like the 12 he has in the back. I looked at him and asked him how he managed to open and look at 12 brand new phones in such a short amount of time..he has no answer. I ask to see one of the 12 so I can compare it and ease my mind. He refuses and says that he will be more then happy to bring one out if I am planing on buying it. grrrrrrrrrrrr!!!
At this point I was ready to grab his purple bow tie and iphone and shove it down his throat! (yeah I do have a temper) Instead I nicely told him I would call 611 and and ask to file a report for the horrible service I got at this store.
I went out into the parking lot and called. They asked me to go back to the IPT store and have the woman I spoke to call and confirm what I was telling them. She gladly helped me! A report on the store has been filed and I will be getting a brand new maxx tomorrow!
So how has everyone else's day been? lol
