is it a virus? how do i fix it?

Discussion in 'Android Tech Support' started by zoek302, Jul 23, 2010.

  1. zoek302

    zoek302 New Member

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    My motorola droid :motdroidvert: <----this one is messed up. The home button doesnt work the unlock screen doesnt come up when i hold the power button its supposed to have power off , silent mode, airplane mode, but it just has power off and it keeps changing my ringtone to the silent one i dont know what to do and its very frustrating
     
  2. JCo352

    JCo352 Senior Member

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    Have you tried a factory reset?
     
  3. Martin030908

    Martin030908 DF Super Moderator

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    I don't know what is causing you issues but I can guarantee it isn't a virus... as there are NO confirmed viruses for Android.
     
  4. zoek302

    zoek302 New Member

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    whats a factory reset?
     
  5. psyonix

    psyonix New Member

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    It's a step that resets the device back to it's default factory settings, erasing user data and fixing most issues the device will encounter that soft resetting doesn't address.

    It's menu > settings > privacy > factory data reset

    ensure your contacts/calendar are syncing with Gmail before you do

    menu > settings > accounts & sync > google

    You'll have to redownload your apps from the market though (it keeps a history of your downloads, so it's not that big of a deal.)
     
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