Insurance claim Note 7

Discussion in 'Samsung Galaxy Note 7' started by Miller6386, Dec 8, 2016.

  1. Miller6386

    Miller6386 Developer
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    So I dropped mine yesterday and shattered the screen... Has anyone heard what/how asurion is handling insurance claims? I know I won't get a Note 7 but what will they move me to or will they make me get something else from Verizon...?

    Samsung Note 7.5
     
  2. cerisecons

    cerisecons Gold Member

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    They will laugh and send you an Apple exploding phone in its place

    PS, sorry to hear you broke it... That suks.

    Sent by my new S7-Edge
     
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  3. pc747

    pc747 Administrator
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    As @cerisecons said, they will remind you that the phone was recalled and will not have any on site. So you will likely get a Note 5 in its place.
     
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  4. cerisecons

    cerisecons Gold Member

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    If that's true, I should have dropped my Note 7 when I still had it... ;)

    Sent by my new S7-Edge
     
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  5. pc747

    pc747 Administrator
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    Eh, I ditched my Note 5 for the nexus 6p and havent looked back.
     
  6. cerisecons

    cerisecons Gold Member

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    Thought you got the iPhone 7?

    Sent by my new S7-Edge
     
  7. pc747

    pc747 Administrator
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    Those were review units. They went back to where they came.
     
  8. KeepInitReel

    KeepInitReel Active Member

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    It would be foolish to file an insurance claim and pay a deductible for a recalled phone. Simply turn the phone in and pick whatever phone you want.
     
  9. thc1967

    thc1967 Active Member

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    They'll take the phone back regardless its condition. Take advantage of the recall now that you've killed it.
     
  10. cr6

    cr6 Super Moderator
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    Bummer Miller! I've been trying to find D a TGP for hers but the ones that are out there either don't fit well with a case, or they don't cover the edge part at all, making it look quite tacky. I purchased what I thought was a TGP for my S7 Edge, only to have it arrive yesterday and be a plain Jane screen protector. The search continues for one for both our Edge devices.
    Let us know how you make out. All you can do is ask and see what they say. They may deny the claim altogether being that the device was "technically" recalled. Look forward to hearing what happens. I'm inclined to agree with the others, just replace it with another device and send it in as a recall.
    I know D has been handling hers with kid gloves.
    Good luck brutha!

    Sent from my SM-G935V using Tapatalk
     
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  11. Miller6386

    Miller6386 Developer
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    It's such a phenomenal device! I hate to get rid of it and still won't even with the crack unless something drastic happens.

    Samsung Note 7.5
     
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  12. droidprincess

    droidprincess Super Moderator
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    You may want to say your goodbyes and move on to another phone... I read several rumors yesterday that Samsung and Carriers are getting ready to deactivate or blacklist Note 7's.
    Like I said it's a rumor right now... but could be worth researching and keeping your eyes open for...


    Sent from my Sexy IPhone 7+