installed the new update today-PROBLEMS-

Discussion in 'Droid X Tech Support' started by roach, Jun 4, 2011.

  1. roach

    roach Member

    Joined:
    Mar 14, 2010
    Messages:
    242
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    So. Florida
    Ratings:
    +0
    I installed the new update today and my phone shut down when I tried to start it up.I need to do a master reset.I did this once before and forgot how.I no I started out holding the power and the up & down volume buttons at the same time,then there was a screen with an exclamation on it,after that is where I have problems remembering.
    If anyone knows how I would appreciate some help please.

    p.s....I removed the battery and reinstalled it.
     
    Last edited: Jun 4, 2011
  2. brad92

    brad92 Silver Member

    Joined:
    Sep 29, 2010
    Messages:
    4,496
    Likes Received:
    16
    Trophy Points:
    153
    Location:
    TEXAS
    Ratings:
    +16
    Hold the home button and the power button with the phone off to get into stock recovery. When the exclamation point comes up, hit the search button.

    sent from my ZombieStomped X
     
  3. roach

    roach Member

    Joined:
    Mar 14, 2010
    Messages:
    242
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    So. Florida
    Ratings:
    +0

    :) Good job thanks,that did it for me.
     
  4. Knightley

    Knightley New Member

    Joined:
    Jul 22, 2010
    Messages:
    25
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Florida
    Ratings:
    +0
    Help

    I did the update and am having the same problem! I'm at a hotel for a work conference and am freaking out. When I get the ! on the screen and hit search nothing happens. PLEASE HELP!
     
  5. kdkinc

    kdkinc Member

    Joined:
    Dec 20, 2009
    Messages:
    323
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Inverness,FL
    Ratings:
    +0
    No need to touch screen just hit the 4th button on the right.
    A battery pull first wouldn't hurt either.
    Some recommend that while holding the power key and the home key insert battery and let it boot up.
    hope it helps ..

    CRAP just remembered !!!!!
    AT THE ! mark press BOTH VOLUME buttons
     
  6. roach

    roach Member

    Joined:
    Mar 14, 2010
    Messages:
    242
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    So. Florida
    Ratings:
    +0

    did you fix it ?
     
  7. Knightley

    Knightley New Member

    Joined:
    Jul 22, 2010
    Messages:
    25
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Florida
    Ratings:
    +0
    After 8 battery pulls, and toggling the volume buttons while at the ! screen, it came back on an hour later. Sadly then it wouldn't hold a charge, phone died during the night and took a full day before it would take a charge. Still having issues.

    Never the less thanks for the help.