Install aborted. Need help.

Discussion in 'Droid RAZR' started by eddie7, Mar 12, 2013.

  1. eddie7

    eddie7 Member

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    So I received the system update OTA today and downloaded it. Once downloaded it prompts to install. Everything goes well for a couple of minutes then Andy is laying there and the symbol above him turns red. Once rebooted it says "The software update failed!" And suggestions on what to do next? I am rooted and have not frozen or removed any apps. And I am on 4.04. The update was 338mb. Thanks for any help.
     
  2. FoxKat

    FoxKat DF Super Moderator Staff Member Premium Member

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    Let's clarify a couple things... Are we talking Droid RAZR (as the forum you've posted in), or the Galaxy Nexus (as your profile says)? Second, what does it say in the About Phone screen from within Menu, System settings?

    The we'll tackle which version of the OTA you received and whether it's the right one or not. Also, being rooted CAN (though often doesn't) affect the install. And it may not be the root, but what you did AFTER rooting that is the cause for failure.
     
  3. eddie7

    eddie7 Member

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    I changed my profile info. Sorry about that. I have a RazrMaxx. Not sure what you mean about what does it say. I am on 4.04. When I hit system updates it says update available. I downloaded said update and begin to install and it aborts.
     
  4. eddie7

    eddie7 Member

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    Anyone?
     
  5. mikeichs

    mikeichs New Member

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    I am also having this issue on the og razr
     
  6. eddie7

    eddie7 Member

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    I bought my phone used and the guy rooted it. What would make the install abort??? If it wasn't stock it wouldn't prompt to update under system update right?
     
  7. eddie7

    eddie7 Member

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    140+ views and nothing???
     
  8. JohnFH

    JohnFH Member

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    See the RAZR Maxx forum thread titled "JB install keeps failing." FoxKat has a detailed post on this topic.

    Sent from my DROID RAZR running 4.1.2
     
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