Individual contacts ringtones

Hi everyone,

I searched the global forum and I couldn't find an answer that touched on my specific issue.

I have loaded my ringtones, they appear in the list and I am able to go into a specific contact in edit mode, select them and save them. I check the contact in view mode and I can see that there is a custom ringtone specified but yet when said contact calls it won't play.

Is there some other setting that I am missing that overrides the individual contact information?

Thank you in advance!