Incredible 2 will not start at all

Discussion in 'HTC Droid Incredible 2' started by gibsjb, Dec 31, 2011.

  1. gibsjb
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    gibsjb New Member

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    My droid incredible 2 was downloading an app, Skype, and suddenly it froze. I did the usual, took out the battery and rebooted it but it would show the HTC screen, then a black screen, the opening graphic, and then it would repeat. I wouldn't get a home screen, or anything. Could someone please help me here? Judging by the amount of results I got on Google this is probably a rare problem
     
  2. Insidious
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    Insidious Active Member

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    Quite odd. Since I don't have an HTC phone I might not be of much help. Since I don't know how to do this on the Incredible 2, try to search Google for "how to get into recovery Droid Incredible 2." Once you find a good result, try doing that and selecting wipe data/factory reset. It will delete your apps, accounts, and such; but it should help.

    Sent from my Cellular telecommunications device, manufactured by Motorola.
     
  3. Droid Firefighter
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    Droid Firefighter Senior Member

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    I helped someone else through a factory reset the other day. I'll look for it and put the link on here in a little bit. And you are right, haven't heard about this problem yet.

    This post is Incredible 2!
     
  4. gibsjb
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    gibsjb New Member

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    Well I finally fixed the problem, however, now it turns off when dropped, hit against something, put on the table hard, etc. So I need help for this now
     
  5. Droid Firefighter
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    Droid Firefighter Senior Member

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    Sounds like you have loose battery connection would be my guess.

    This post is Incredible 2!
     
  6. gibsjb
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    gibsjb New Member

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    Any suggestions for that? If it helps, to try and fix it I swabbed the terminals with rubbing alcohol
     
  7. Kimo91
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    Kimo91 Member

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    This just happened to my wife's Dinc2 2 weeks ago ironically after the software update. Went to the store and they couldn't even get it restarted so they had to send my wife a replacement Dinc2. Had no problems since and couldn't replicate the issue either with the new/refurbed one.

    Sent from my Boeing approved Moto DROID Razr
     
  8. nikecar
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    nikecar Active Member

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    maybe put a small piece of paper in the other side?
     
  9. gibsjb
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    gibsjb New Member

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    wow that's ingenious and obvious, I hadn't thought of that!
     
  10. nikecar
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    nikecar Active Member

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    I'm not suggesting a long term fix by that, but rather a short fix if it is a bad battery conection.
     
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