Incoming Call "Unknown"

Discussion in 'Droid 2 Tech Issues' started by Sirena, Jun 25, 2011.

  1. Sirena
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    Sirena New Member

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    Hello. I just got a Droid 2 Global a few days ago, and I'm having trouble with incoming calls. Even if the person is in my contact list, their number shows up as "Unknown." I thought maybe my dad had his number set to "hide caller ID," but I've since gotten a call from someone else, and another from my grandmother - and I know my grandmother doesn't have her caller ID hidden, or even know how to hide it!
    Any suggestions on what to do?
  2. Droid Firefighter
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    Droid Firefighter Active Member

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    Try putting the 3 digit area code before their numbers and have them call you. For some silly reason Android won't link the 7 digits in your contact to the 10 digits from the number calling you.

    Sent from my ADR6350 using DroidForums
  3. Sirena
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    Sirena New Member

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    All of my contacts have the area code before the number, and it still won't work. :( People who I don't know/don't have in my contacts also show up "unknown" (won't show a number at all) also. I tried resetting the phone to no avail.
  4. Sirena
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    Sirena New Member

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    I ended up calling Verizon and they fixed it within a couple of minutes, so it had nothing to do with the phone itself. Just thought I should post this in case someone else had this problem. :)
    Thanks for your help.
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