In Store or Asurion?

Discussion in 'Android General Discussions' started by mrgagentleman, Sep 17, 2010.

  1. mrgagentleman
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    mrgagentleman Member

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    Okay, here's the deal. My phone got wet which made my phone nonfunctional. However, one wouldn't know it b/c the liquid indicator is not red. My phone is still under warranty, so which is best to do:

    1) File a claim w/ Asurion
    2) Go to a VZW store and see if they can get me a replacement Droid


    Thanks for your help.
     
  2. Troops2990
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    Troops2990 Member

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    Mine has never got wet and the "x" on the indicator is red..so aren't they suppose to be red??
     
  3. mrgagentleman
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    mrgagentleman Member

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    I mean where it turns a solid red.
     
  4. whiddles
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    whiddles Member

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    1) File a claim w/ Asurion
     
  5. Troops2990
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    Troops2990 Member

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    ahh gotcha-i thought that the "x" just disappeared
     
  6. Dejuanxg
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    Dejuanxg Member

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    If they do in store it will be free.
     
  7. hookbill
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    hookbill Premium Member Premium Member

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    If the OP broke their phone by getting it wet then the right thing to do is use the insurance.
     
  8. Vulcan1600
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    Vulcan1600 DF Super Moderator Staff Member Premium Member

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    Follow your conscience, file the claim with Asurion.
     
  9. takeshi
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    takeshi Silver Member

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    There are hidden indicators.

    This is an insurance issue -- not a warranty issue.
     
  10. hemorrdroid
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    hemorrdroid Member

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    Yep there are 2 more indicators inside that you cannot see until dissasembly, one on the main board, and one above the screen by the proximity sensor. Chances are, if you got it wet to where it wont work, you tripped at least one sensor.
     
  11. onmyway
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    onmyway Member

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    I look at it differently.....if its broken...I am buying a new device before I go Asurion. Why? My past experience was my replacement never satisfied. If I am spending my hard earned cash on a device of pricey expense I will not replace it half bad word when broken by me. Wish you luck. Do the right thing though.
     
  12. jasonppp
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    jasonppp Premium Member Premium Member Developer

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    if you do decide to make a claim do like the vzw rep told me. claim it fell into a river and no way to produce it. what is a claim these days $80.?
     
  13. mrgagentleman
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    mrgagentleman Member

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    Okay so here's what I did.

    I went to the VZW store yesterday, showed them my phone. They said since I'm still under warranty they would ship me a new phone @ the earliest by Wednesday. They offer overnight shipping for $20, I went ahead and coughed it up.

    Just got the CLNR, and it seems to be in pretty good condition. The physical keyboard and the Flash work WAY better than the one I originally had. So far, no complaints.
     
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