Importing Contacts issue

Discussion in 'Android General Discussions' started by SmartphoneNewbie, Aug 20, 2010.

  1. SmartphoneNewbie
    Offline

    SmartphoneNewbie New Member

    Joined:
    Aug 7, 2010
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    My girlfriends father has the droid and when he was prompted to update to froyo he did but it saved all of his contacts into a folder on the droid homepage. How do i re-import these contacts onto the phones contact list?
     
  2. Abe21599
    Offline

    Abe21599 DF Super Moderator Rescue Squad

    Joined:
    Dec 22, 2009
    Messages:
    6,334
    Likes Received:
    30
    Trophy Points:
    163
    Location:
    Ohio
    Ratings:
    +30
    how did he save them? what app
     
  3. tameone
    Offline

    tameone Member

    Joined:
    Apr 12, 2010
    Messages:
    260
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    They should all be saved in his google contacts, synced to the cloud. Perhaps sync is turned off?
     
  4. mwhartman
    Offline

    mwhartman Super Moderator/RS Premium Member

    Joined:
    Jan 15, 2010
    Messages:
    10,739
    Likes Received:
    12
    Trophy Points:
    153
    Location:
    South FL
    Ratings:
    +12
    Agree that Gmail will have them. Make sure the account is set to sync and he should be fine.

    Mike
     
  5. SmartphoneNewbie
    Offline

    SmartphoneNewbie New Member

    Joined:
    Aug 7, 2010
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    He has no idea he said he thought he was just shutting off his alarm and it automatically saved the contacts into a folder on the "desktop" and updated his phone. If i was more acquainted with android i would have probably figured this out by now but i have no idea what's what.
     
  6. cupfulloflol
    Offline

    cupfulloflol Senior Member

    Joined:
    Dec 5, 2009
    Messages:
    1,898
    Likes Received:
    22
    Trophy Points:
    68
    Ratings:
    +23
    Saving something to his desktop? That sounds like he made a shortcut to his contact list. You really don't save things to the desktop on this phone, you just place shortcuts or widgets. Also the 2.2 update shouldn't have deleted his contacts.

    Get him to sign into google account on his phone. From the home screen press menu > settings > accounts and sync. Sign into his account if not already listed there. If it is, click on the account and then click sync contacts . They should, after a little while, come back to his phone. A little icon should appear up near his reception meter showing it is syncing, but this isn't always true in my experience, sometimes it just happens without any display. It just may take a few minutes for this to happen, more if in an area with poor reception.

    The hard/long way if the above fails: Get him to sign into his gmail account on a PC, see if he can see them there. They should be under a contacts tab ( like in the picture on the first part of this guide How to Import Your Contacts to a Web Service without Giving Away Your Email Password|ProductiveWise , gmail has updated a bit since then but same general idea). He should be able to export them to an .csv file if necessary as well, like the guide I linked does. Then transfer that to his phone's sdcard. Go to contacts on the phone, press the menu button while in contacts and click "import from sdcard". I assume you will have to find the .csv file you put on your sdcard at this point.