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IMAP account is crashing my Email app

Discussion in 'Android Tech Support' started by bgrubb7, Nov 23, 2009.

  1. bgrubb7
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    bgrubb7 New Member

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    My IMAP account is crashing my Email App. When I open a email or when it is checking with the server for new ones, I get a "The application (process com.android.email) has stopped unexpectedly. Please try again."

    If I change my account settings to POP it works fine. The problem is IMAP worked just fine for the first 2 weeks I had the phone and now it just started doing this. I though maybe it was another app that was conflicting, so I uninstalled every app that I had installed since I started having issues, but that hasn't changed anything.

    I really don't want to go back to POP, what gives?
  2. bgrubb7
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    bgrubb7 New Member

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    Thanks to Skurvy_Pirate over on the Howard forums for this fix:

    In the incoming server settings I had to add "~/mail" in the prefix field at the very bottom. Fixed my problem. I definitely did not have to do this before last weekend, but for whatever reasons it is needed now. Your path may be different, but I believe that is the default path for most IMAP accounts.

    No more POP3 for me!:icon_ banana:
  3. themans23
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    themans23 New Member

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    ok i am having the same error for both my Yahoo account and my corporate email account... on my yahoo account i did what bgrubb7 said about the "~/mail" in the prefix field but that did not solve the problem. and i do not know what to do about that one or the corporate email account... my Gmail account works just fine though... any suggestions?
  4. themans23
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    themans23 New Member

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    ok i found a solution on another site, it worked for me, hopefully it doesnt keep happening though.

  5. gstreez
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    gstreez New Member

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    I am having trouble with my Yahoo e-mail, but have two other accounts set up successfully.... if I do this will it clear the settings on my other e-mail accounts?

    Seems like it might help, but I don't really want to have to start over with the other accounts.
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