I'm really P.O.'d right now

Discussion in 'Motorola Droid 2' started by dThurman, Oct 16, 2010.

  1. dThurman

    dThurman New Member

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    New Droid 2 phone, about a month old. Tech help at the local Verizon store is like talking to a concrete wall. I cannot get this phone and my laptop, nor my desktop to recognize each other. I've downloaded the Motorola Droid 2 driver 4.5.6 multiple times, cleaning it out after each trial. I've bought a new USB/micro USB cord recommended by the Verizon techs, and a new 4GB micro-SD card as recommended by them also. These are no the problem. When I connect the two, there is nothing, zilch, nothing at all between the two. No bells, no whistles, no gongs, did I mention NOTHING. Please advise, I'd like to be able to download pics without having to remove the micro-SD card to do so. I'm just short of giving them this phone back, even though they told me they cannot take it back. They can certainly wear it while at work, in a not-so-obvious place IMO. :rofl3: David
     
  2. hookbill

    hookbill Premium Member
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    Well, you could buy a Mac, you wouldn't have an issue then.....

    Just kidding...you've spent enough money.;)

    There is an app in the app store called WiFi Explorer Plus. It will cost about a $1.10. What it will do is it will give you a web address to type in your browser. Then you can access your SD card, load music, pictures, via the web.

    I have it, works great. I used it yesterday to download and install Angry Birds.

    It's in the Market. Check it out.
     
  3. twilson1118

    twilson1118 New Member

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    Have you tried the pc modes on usb. Windows media player or zune I think is the option. Driver issue under windows causing issue is under dvd cd section, disable it and mass media mode will work. Do not delete it since it simply reinstalls itself. This worked for me.

    This messsage posted with droid 2 during lunchbreak so sorry not more detailed
     
  4. titans

    titans Premium Member
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    Try plugging it in on a newer computer (assuming yours isn't new)
     
  5. dThurman

    dThurman New Member

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    Problem solved. After trying so many things, I took the phone, the PC cord, my laptop to the store and told them to make it work. They would not hook up my PC at their store-liability problems. The first two employees told me that there was no way to transfer photos from the Droid 2 to a computer without taking the micro SD card out, then use an adapter to hook into a computer. A third employee told me she transfers music, and charges her phone with the PC cord, but has never heard of transferring photos this way. The fourth employee didn't say much, he just told one of them to get "Kevin" from in the back. Kevin came out, listened to me, looked at the phone, then looked at the cord and told me "Only a genuine Motorola PC transfer cored will work with the Android series of phones". Where did you get this one? Doesn't matter now. I explained to him that I did not get a PC cord, nor an 8GB micro SD card with my phone as I found out I should have. He offered me a new PC cord, but could not give me the card. The salesperson would have to give me the card, and she would have to pay for it for forgetting it. Leave that one alone also. The new cord linked right up, the phone has all the info showing that it should, the PC has the info it should, all is well now.
     
  6. twilson1118

    twilson1118 New Member

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    You might of got what is called a charge only cord, it has the data pins disabled on the pc end and around 200 ohms on the droid 2 end, its meant for devices that won't either communicate with the phone(say a power brick),etc. allowing you to sometimes use stubborn usb ports that otherwise would not let you charge. I need one for the lasonic i931 boombox i got so i can carry one less ac adapter around, it has front usb ports and powers them when using the aux input, but for some reason won't charge the phone off it, it can charge my palm tungsten c no problems.
     
  7. Canadroid

    Canadroid Member

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    /facepalm

    Being able to throw files around via USB with relative ease is one of the main things that sold me on a droid smartphone!



    I also had to 'pull the man from the back' yesterday in order to get all of the pics/vids/tones pulled from my wife's old LG to her new D2. Took three of them putting their heads together but they got it done!

    For transferring small files from PC to phone you might also look into an app called Dropbox, I've played with it a little: basically creates a secure 'cloud folder' you fill from the PC and then download at will from the phone or another PC via the web. Beats plugging anything in if you're sitting at home and just want to transfer one or two files quickly.
     
  8. Martin030908

    Martin030908 Super Moderator

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    I'm flat out stunned at the comments made by reps.

    Unbelievable... seriously... isn't there SOME type of training?

    Are they really spreading such blatant misinformation to consumers?
     
  9. johall07

    johall07 Member

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    thank god for kevin

    yes....went with my buddy to get his droid inc. i asked the rep what screen the one he was getting had and the dude looked at me like i had 17 heads and proceeded to tell me it would be idiotic for a company to make the same phone with different screens :icon_eek:
     
  10. oshigeru

    oshigeru Member

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    Current drivers are 4.7.1, I believe. The one with Motoconnect bundled. What OS are you running?
     
  11. RemyL75

    RemyL75 Member

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    And this is why I NEVER talk to the salespeople at ANY electronic stores. The guy that knows anything is in the back and all they want to do is make a sale. There are a lot of times I have made them hate me by jumping in and correcting them in front of the customer lol. That is the only joy I get from electronic stores salespeople.
     
  12. kechamb

    kechamb Member

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    Recently I was in a well known electronics chain store and overheard a discussion between a sales rep and customer concerning new Verizon phones coming out that went a little like this. Customer was telling rep they are up for a new phone and has decided to go with a android type and was wanting to know if Verizon had plans to release anything new in the next couple of months. The rep replied no Verizon is done releasing phones for the year and nothing new will come out until March or April next year. The rep then received a phone call and excused himself and thats when I spoke up and told the customer that Verizon did have new phones coming out and told him if he wanted more info just to do a little research (pointed hin to the forum) and he could find more info that he ever needed. The customer thanked me and left but that was not the end I continued to look around and I guess when the rep asked one of his co-workers where the customer went he told him what I had said and this guy had the nerve to tell me " thanks you lost me a sale". So bottom line the sale is what is important not the service. Side note complained to management and was givien gift card and apoligized to.