I'm having an issue with my phones charge / battery

Discussion in 'Smartphone Battery Discussion' started by Onecooldude123, May 1, 2015.

  1. Onecooldude123

    Onecooldude123 New Member

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    As of Wednesday my phone has has weird battery behaviors. First it would only charge if I had the phone in a certain position. On top of that as of Wednesday night I turned it off to charge while turned off. Before I slept it was 100%. When I woke up it was at 75 %. Thursday I held it in the needed charging position until it was fully charged. I then unplugged it and turned it off. When I woke up and turned it on it was at 72% despite it being turned off at 100. The battery still lasts as long as it did before with normal use but for some reason it loses battery life when turned off and not charging. It also only happens overnight. It never loses power when turned off in the day. My phone is a Samsung Galaxy exhibit 4G from metro pcs and I've had it since July 2014 without issue until Wednesday. Any knowledge on why this happens and how to solve?
     
  2. leeshor

    leeshor Gold Member

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    It sounds as if there may be a problem with the charging port itself. I would try taking it to a repair shop to see if it can be repaired.
     
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  3. Onecooldude123

    Onecooldude123 New Member

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    Hm hopefully not though because I'm a teen and my pare parents aren't keen on sending things to repair. I was hoping it would just be like buy a new battery and new charger or factory reset. But it wouldn't surprise me. My headphones port is also screwed up so much that only the left side of headphones or earbuds produce sounds
     
  4. leeshor

    leeshor Gold Member

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    A new charger or at least the cable, may work but because it will only charge in a specific position I have my doubts.
     
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  5. Onecooldude123

    Onecooldude123 New Member

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    so would a new battery be more likely, or is it something that isnt easy to fix? it never loses poweri f charging while turned on, only if its turned off overnight or charging while turned off
     
  6. cr6

    cr6 Super Moderator
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    I agree with leeshor's assesment. My Galaxy S3 did the exact same thing when my charging port started going bad. I had to position it just right in order for it to charge correctly. When this first started happening to my device a different cable worked better for awhile, but it eventually stopped worked regardless of the various cables I used, and charging it wirelessly was what worked great after this happened.
    Good luck @Onecooldude123 & welcome to the forum!

    As for your headphone jack, mine did the same thing. Using a different pair of earbuds worked for me. (Which was odd because the earbuds worked great in every other device) Give that a try first...

    S5 tap'n
     
    #6 cr6, May 1, 2015
    Last edited: May 1, 2015
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  7. Onecooldude123

    Onecooldude123 New Member

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    hm, guess ill have to see if there are any repair shops around where i live. How would the charging port being made make the better drain when turned off only overnight?
     
  8. cr6

    cr6 Super Moderator
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    Yeah, that's a strange one.....sorry I don't really have an answer for this one. You might try removing the battery for 10 minutes then replace and monitor it to see if that particular problem persists.
    Good news is, an OEM replacement battery for this device should only run about 10 bucks so it's worth a try if by chance your battery is going bad as well.

    S5 tap'n
     
  9. mountainbikermark

    mountainbikermark Super Moderator
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    Try letting it drain down completely, recharge to see if it's a calibration bug . Sometimes the calibration can get way off and a total drain/charge brings it back to the correct readings.
    As far as headphone jack, have you tried blowing it out? Also try blowing air into the charging jack as well. If you carry your phone in your pocket lint can get up into the ports, wreaking havoc until blown out with a strong breath , canned air or low pressure compressed air.
    Hope that helps.

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