I decided to remove phone fusion. I logged onto the website and deleted my account voicemail which basically deleted me from their site as I was immdediately asked to log in,where my previous account name and password were no good. I then went to mey phone and deleted the app. At this point I checked my voicemail and received the message "the phone you are calling is not in service at this time". After and hour or so with Verizon tech support, several repowers, a battery pull, and finally a HARD RESET! NOTHING! It was still not working. Another call to Verizon to red flag my problem for an engineer to look at in 5-7 business days led to a brief contact with a support person who said " did you try *76". No I did not. *76 will turn off call forwarding and release phone fusions grip on your voicemail. Happy it is fixed, not happy about the hard reset. It is too bad you can't back up your phone. Everything on the phone.