iBolt XPro Vehicle Mount Issue

Discussion in 'Galaxy S4 Accessories' started by BobDog437, Jul 2, 2013.

  1. BobDog437
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    BobDog437 Member

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    I bought the iBolt XPro, for Samsung, the day I got my phone. I bought it from the Verizon store and it is packaged for Verizon. It was fine for a while, but I began having issues with it. I would dock and plug in the USB and the phone would go to car mode and immediately back out. It would not play music and other sounds through the USB/Aux combo cable. I reported the problem to iBolt and they quickly responded, telling me there was a two week period where the products shipped with defective cables. This has since been remedied and they are UPS-ing me a replacement cable. Quick customer service and acknowledgement of the issue. If anyone is having a similar issue, email them and let them know.
  2. mlfca
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    mlfca New Member

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    I was going to pick one of these up at my verizon store, I may wait now. Let us know if you get a cable and it solves the problem.
  3. Sydman
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    Sydman Premium Member Rescue Squad Premium Member

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    I saw some reviews on Amazon for that dock stating the same thing. I ordered the OEM Samsung one from Amazon this weekend, should be here tomorrow. Going on a trip down to the coast so I will see how it does.

    I had no need for the AUX so I didn't consider the iBolt, plus some of the reviews deterred me. Let us know if the new one works for you though. I won't have car mode, but I think I will get by with letting the wife navigate the phone while I drive.

    Plus didn't want to have to worry about burn in if I left the screen on for too long.
  4. BobDog437
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    BobDog437 Member

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    They say the replacement cables work with no issues. Just received the tracking #, so should be on the way. I need the sound output, as my car has no Bluetooth and I use my phone for my car music; my car and all day, at work. Other than this issue, it seems to work ok. But, not as well integrated as Motorolas vehicle mode and docks. However, I had static and other sound issues with my last two Motorola phones.
  5. BobDog437
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    BobDog437 Member

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    I promptly received the new cable. Things seem to be working fine. They have a great suction cup, which is way better than the Motorola products, which I have used in the past. If you are considering this dock, I would give it a go. Worst case; you have to send an email and wait a few days, for a new cable/connection.
  6. BobDog437
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    BobDog437 Member

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    The phone now quickly docks and I have had no issues. Seems the small adaptor cable was the culprit. I plan on buying another one (dock), which I will leave in my work vehicle. I appreciate iBolt's quick response and fix. :biggrin:
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