So I called my wife just now. The volume of the ear speaker was ridiculous. Hit down volume, shows it going down but volume doesn't change. Try to put up with it a little more. Still bugging me. So I tried to turn up the volume, it showed it going up. I went all the way up, then back down. IT TURNED DOWN! WOOHOO! Maybe you guys knew about this already, but I was happy to discover this worked.