I"m having issues with my email

Discussion in 'Droid X Tech Support' started by Xfactorx316, Feb 2, 2011.

  1. Xfactorx316
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    Xfactorx316 Member

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    I've had my Droid X for a month now and I absolutely love it. I am having an issue with my email however. I am using the corportate sink as well as Yahoo. I love the fact that I can see my dfferent folders which I couldn't do with my BlackBerry. I have one certain email that I receive every hour. Whenever I open this email, it starts to open and then closes. I don't get a message saying the file type is too large (as I do with other emails - which i understand). Is there a fix out there for this? I'm not sure why it is suddenly closing like this. Any help would be greatly appreciated.
  2. BayouFlyFisher
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    BayouFlyFisher Rescue Squad Rescue Squad

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    Which email app are you using? I've read that for corporate exchange accounts a lot of people are using Touchdown. K-9 and MailDroid are two really popular email apps as well.

    Here's a writeup I did for a Battery Saving thread a while back and it may help you too as the Gmail app is much better than the native email app:

    Emails: I don't know what email app you use, but try this. It saves battery power and in some cases emails arrive quicker. This scheme will have you using only the Gmail app on the phone for all email accounts whether they are pop3 accounts or Gmail. Go to the Google Gmail inbox on your computer and log into the Gmail account. On the top right of the screen is an option called Settings. In there is an option to have the Gmail program poll your regular, non-Gmail accounts (From the inbox; Settings/Accounts & Import/ Check mail using POP3). Provide the email address and the password. The Google Gmail program will then poll your other accounts on a frequency from 1-5 minutes and push the email immediately to your phone. The polling frequency is determined by each account's activity - more emails = faster polling. This saves battery power because on the android OS pop3 accounts are polled at a frequency of 1-30 minutes and that really eats battery. Because the phone goes and checks those accounts for mail whether there is mail there or not.
  3. Xfactorx316
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    Xfactorx316 Member

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    I've tried to see if I can access this certain email through Yahoo and the outlook web portal and I can. I'm not sure what the default corporate sync program is using, but the work email is coming through Outlook. I really would like to be able to open this email using the corporate sync. It works perfectly except for this one email that I actually need for my job.
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