I keep hanging up on people

Discussion in 'Android Tech Support' started by el1217, Apr 18, 2010.

  1. el1217
    Offline

    el1217 New Member

    Joined:
    Apr 14, 2010
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    When I am talking on the phone if I move or press my cheek up against the phone I hang up on the person. I had a Storm and was able to install a screen lock so that it wouldn't happen. Is there something similar I can do for the Droid?

    Or is a reason that this is happening and some thing I can do to make it stop.

    Strangely enough I probably use my phone more for text, and social networking, but when I need to talk on the phone is it not good to keep hanging up on people.

    Thanks!
     
  2. LtKen
    Offline

    LtKen Silver Member

    Joined:
    Jan 27, 2010
    Messages:
    2,628
    Likes Received:
    1
    Trophy Points:
    103
    Ratings:
    +1
    There's a proximity sensor that disables the screen when it's near your face. It's known to malfunction with users who have long hair or sideburns. If neither applies to you, then it's possible the sensor is broken, in which case, VZW or Motorola should give you a refurb phone under warranty.
     
  3. jsh1120
    Offline

    jsh1120 Silver Member

    Joined:
    Dec 9, 2009
    Messages:
    2,455
    Likes Received:
    1
    Trophy Points:
    103
    Location:
    Seattle, Washington
    Ratings:
    +1
    What should be happening when you place your phone next to your cheek (when on a call) is that the screen should go dark and be unresponsive. It should then light up again when you take the phone away from your cheek. This is controlled by a tiny sensor in the upper right corner of your screen, the so-called "proximity sensor."

    If that is not happening, you may be experiencing the "long hair" bug. Some users report that if their hair is between their cheek and the phone it interferes with the proximity sensor's functionality. If that's not the problem, you may have a faulty sensor. (If that is the problem, you may wish to contact Verizon for a replacement phone.)

    Otherwise, you might try "Screen Suite" to fix the problem. It includes the lock you're looking for among other features. There is both a free (e.g. trial) and paid version of the application.
     
  4. el1217
    Offline

    el1217 New Member

    Joined:
    Apr 14, 2010
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    I do have long hair...

    That is crazy that that would cause the sensor to go crazy. Is there a way to solve the "bug"/

    I have had the phone for less than 30 days.
    Do you think getting a new phone would solve the issue?

    I will look for the Screen Suite as well.

    Thanks for your quick response.
     
  5. droiddollll
    Offline

    droiddollll New Member

    Joined:
    Dec 26, 2009
    Messages:
    19
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    NJ
    Ratings:
    +0
    Just make sure you put the phone directly on your ear. For the first few days that I had my Droid, I hung up on everyone. Then I read on this forum that my long hair was the problem. HTH!
     
  6. tkeown
    Offline

    tkeown New Member

    Joined:
    Apr 29, 2010
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Trick to stop hanging up and muting your phone

    A trick I was taught is once you dialed out or answered a call, hit "HOME" and then hit the sleep button.
     
  7. appsbeyond
    Offline

    appsbeyond New Member

    Joined:
    Mar 31, 2010
    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Check out the Screen Suite app on the android market
     
  8. gonnadie4thegov
    Offline

    gonnadie4thegov Member

    Joined:
    Mar 3, 2010
    Messages:
    452
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    South Jersey
    Ratings:
    +0
    or just move your hair.....is it really that hard?
     
Search tags for this page
droid maxx cheek hang up
,
hanging up on people
,
how to keep from hanging up on people on the droid
,

i keep hanging up on people on my droid

,
i keep hanging up on people with my galaxy, how do i stop th
,
my phone keeps hanging up
,
my phone keeps hanging up on people
,
no cheek hangup android
,
phone hangs up on droid when phone locks
,
why does my phone keep hanging up