I got Unlimited Data back on one of my new lines!

Discussion in 'Samsung Galaxy Nexus' started by ryguy5254, Jan 25, 2012.

  1. ryguy5254

    ryguy5254 Member

    Joined:
    Dec 28, 2009
    Messages:
    130
    Likes Received:
    1
    Trophy Points:
    18
    Ratings:
    +1
    Short story:

    My Mom's line is up for an upgrade. I had unlimited data on it, but when we had to switch her phone, the data wasn't needed. So it was taken off.

    Now I upgraded my mom's line to a Galaxy Nexus and asked about the data plan. At first it was just a regular 2GB plan, but I asked about it, and since I had unlimited data on it before, the lady who was helping me put the unlimited data plan back!

    Very happy about it.

    EDIT: I guess its not a new line, but a current line.
     
  2. wicked

    wicked Administrator
    Staff Member Premium Member

    Joined:
    Oct 11, 2010
    Messages:
    5,264
    Likes Received:
    1,493
    Trophy Points:
    273
    Location:
    San Jose, CA
    Ratings:
    +1,695
    Current Phone Model:
    Nexus 6P
    Twitter:
    @MikeAlvez
    Awesome! That's good news! :biggrin:
     
  3. prowler85

    prowler85 Member

    Joined:
    Mar 2, 2010
    Messages:
    497
    Likes Received:
    8
    Trophy Points:
    18
    Location:
    Arizona
    Ratings:
    +8
    Yeah, they did the same thing for my daughter's line. I upgraded in September (after they dropped the unlimited plans), but they gave it to me since my other 4 lines on my family plan were all unlimited. Then, she broke the D1 within a week, and I downgraded it to a feature phone (since that's what we had laying around the house). Then she lost that, and waited a few months with no phone til I got the Nexus, and in the phone swapping around the house she ended up with my old DX. They bumped it back up to an unlimited plan from the feature phone plan. So I was pretty happy about it as well.

    I think if you have a family plan with a line that wasn't unlimited but the rest are, they'll do it every time. It would make the bills very difficult to keep sorted out and not sure their system could even handle it (since they seem to do it without any hassle).
     
  4. JSM9872

    JSM9872 Super Moderator
    Staff Member Premium Member

    Joined:
    Dec 21, 2010
    Messages:
    12,922
    Likes Received:
    287
    Trophy Points:
    498
    Location:
    Pennsylvania...
    Ratings:
    +287
    Current Phone Model:
    Galaxy Note 3
    Very cool!! Enjoy that unlimited DancingNexus
     
  5. CTownDroid

    CTownDroid Active Member

    Joined:
    Mar 6, 2010
    Messages:
    350
    Likes Received:
    134
    Trophy Points:
    43
    Location:
    Cleveland, Oh
    Ratings:
    +138
    Current Phone Model:
    Nexus 6P
    Did you call Verizon customer service and request the data discount they're offering, if you're on the 1400 min family share plan with texting?
     
  6. Jungle King 76

    Joined:
    Oct 25, 2010
    Messages:
    927
    Likes Received:
    13
    Trophy Points:
    18
    Location:
    Back and forth between AZ and PA
    Ratings:
    +13
    Wish they would have done that for me. I have 4 smart phones and only two are unlimited.

    Sent from my DROID RAZR using DroidForums
     
  7. prowler85

    prowler85 Member

    Joined:
    Mar 2, 2010
    Messages:
    497
    Likes Received:
    8
    Trophy Points:
    18
    Location:
    Arizona
    Ratings:
    +8
    And the other two have data plans (and not feature phone plans)? And did you whine when you upgraded them? I definitely did a little whining about how difficult it would be to keep track of 1 of my 5 lines and how much nicer it would be if they were all just unlimited, and the verizon rep came back a minute later and gave it to me. So you might try calling and whining a bit about how difficult it is to monitor those two lines and is there ANY WAY you could get them grandfathered in to unlimited data. With 4 lines on your plan I bet they'd cave in.
     
  8. Jungle King 76

    Joined:
    Oct 25, 2010
    Messages:
    927
    Likes Received:
    13
    Trophy Points:
    18
    Location:
    Back and forth between AZ and PA
    Ratings:
    +13
    Yeah, I probably could push for since I have been a customer for like 8 years but I only asked once in the beginning and they said no. I am the kind of person that doesn't argue because I knew in advance they were getting rid of unlimited plans so if I wanted to I could have jumped in before they were gone.

    Sent from my DROID RAZR using DroidForums
     
  9. kinfolk248

    kinfolk248 Active Member

    Joined:
    May 11, 2010
    Messages:
    901
    Likes Received:
    87
    Trophy Points:
    28
    Location:
    Jackson, Ms
    Ratings:
    +116
    what is this discount you speak of?
     
  10. Jungle King 76

    Joined:
    Oct 25, 2010
    Messages:
    927
    Likes Received:
    13
    Trophy Points:
    18
    Location:
    Back and forth between AZ and PA
    Ratings:
    +13
    If you are on a family plan with at least 1400 minutes, call Verizon and talk to the loyalty department. They will discount each line you have with a data plan by $9.99.

    It is a promotion they are only offering until March but the discount will be taken off your bill for one year.

    There have been some that had to call more than once because some reps seem lost.

    Sent from my DROID RAZR using DroidForums
     
  11. gloveman

    gloveman Member

    Joined:
    Dec 6, 2011
    Messages:
    48
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    They probably will. That is if the two smart phones that have limited data weren't added after unlimited data was terminated. If those two lines had unlimited at one point, then I'd be checking into it.
     
  12. Syraz

    Syraz Member

    Joined:
    May 11, 2010
    Messages:
    217
    Likes Received:
    0
    Trophy Points:
    16
    Ratings:
    +0
    Yeah no surprise from what a Verizon employee told me, "unlimited follows the phone number, and as long as you have an active account, you can always get the unlimited data, once you cancel your account/line it is gone forever"
     
Search tags for this page

verizon loyalty department

,
verizon rep gave me unlimited data back
,

will verizon get unlimited data back