LoL Learn to read my "PROBLEM" you guys can keep playing tag with Verizon and Fedex go get your defective device 10 times if you want. In case you did not know the only thing they do when you return your phone is change the SHELL! Then they take that same garbage defective Droid 1 and send it to another sucker. If you like it without vaseline then by all means sit back and keep wasting your time with these defective "TOP QUALITY DEVICES" Verizon gets these phones for less then 15% the cost they charge you. Why should I sit around with a phone that does not work while PAYING FOR EXTRA COVERAGE EXTENDED WARRANTY AND INSURANCE. Verizon makes enough money to at the VERY LEAST GIVE YOU A REFURB DROID 2. I do not have the time to play their little game. You will not get thrown out of the store or have the cops come if you simply demand the issue get fixed WHEN YOU HAVE A LEGIT GRIPE. Speak calmly and intelligently and they can not do a thing to you. Ill let you forum flamers keep posting in the meantime I will be enjoying my Droid 2 and free extended battery and new matching cover. Oh btw I still have a brand new battery they replace my original with. Grow some balls and demand the service and quality your paying the Wealthiest cellular corp. in the us.