I am at my wits end!!! Please help with OTA update!

busab

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Jan 15, 2010
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I used to be rooted and I had some apps that I had froze but nothing more. Since then I have unfroze all my apps, UNrooted and even did a factory restore afterwards. Yet I still cannot get the OTA update to install! The phone is completely 100% stock as far as I know.

It doesn't give me any error codes or anything all it does is say "update failed" after the phone reboots.

Any ideas?
 

FoxKat

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Droid Turbo 2 & Galaxy S7
I used to be rooted and I had some apps that I had froze but nothing more. Since then I have unfroze all my apps, UNrooted and even did a factory restore afterwards. Yet I still cannot get the OTA update to install! The phone is completely 100% stock as far as I know.

It doesn't give me any error codes or anything all it does is say "update failed" after the phone reboots.

Any ideas?

Unfortunately I can't help you, but I can tell you that mine updated and I WAS rooted when I ran the update. After the update I still had root.


Sent from my DROID RAZR using DroidForums
 

jerkwad

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Sep 8, 2011
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I used to be rooted and I had some apps that I had froze but nothing more. Since then I have unfroze all my apps, UNrooted and even did a factory restore afterwards. Yet I still cannot get the OTA update to install! The phone is completely 100% stock as far as I know.

It doesn't give me any error codes or anything all it does is say "update failed" after the phone reboots.

Any ideas?

Take a look at this: Solution for Failed OTA Update (due to removed apps) - xda-developers
 
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