http statuserror: 400 <--When trying to sync to exchange server

Discussion in 'Droid Incredible Tech Support' started by Muschnick, Oct 28, 2010.

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  1. Muschnick
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    Muschnick Member

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    I am getting this error multiple times a day and when it occurs I lose all sync capabilities with my exchange server. Sometimes it comes back quickly other times(like now) it is not syncable(?) for hours.

    This is driving me nuts! This is happening when I use the native email client on my Incredible. I also believe I had this problem when using Touchdown connecting to the same exchange server. Others connecting to this same server do not have this issue.

    Please help!! Could this be a HW issue?

    If it matters our Microsoft exchange server is running 2007 sp2

    http statuserror: 400 <-- It seems as though the exchange server is saying the request is "malformed" ??


    10-28 20:28:54.675 D/EAS_SyncEngine( 459): 06021143 > syncMailFolderAndUpdAccount()
    10-28 20:28:54.675 D/EAS_SyncEngine( 459): 06021143 > GFH()
    10-28 20:28:54.675 D/EAS_SyncEngine( 459): 06021143 Folder sync key: 1
    10-28 20:28:54.715 D/htc_EAS_ContactsSyncAdapterService( 459): 06021143 onCreate()
    10-28 20:28:54.725 V/AlarmManager( 93): Adding Alarm{460b5778 type 2 android} Dec 31 07:28:12 pm
    10-28 20:28:54.735 I/htc_EAS_ContactsSyncAdapterService( 459): 06021143 > performSync
    10-28 20:28:54.935 D/dalvikvm( 459): GC_FOR_MALLOC freed 10556 objects / 785320 bytes in 72ms
    10-28 20:28:54.945 D/NativeCrypto( 459): Freeing OpenSSL session
    10-28 20:28:54.945 D/NativeCrypto( 459): Freeing OpenSSL session
    10-28 20:28:55.036 I/EAS_SyncEngine( 459): 06021143 ! error. GFH http statuserror: 400
    10-28 20:28:55.065 D/MailSyncSource( 459): 06021143 - saveData()
    10-28 20:28:55.065 D/MailManager( 459): 06021143 > saveMailboxInfo
    10-28 20:28:55.156 D/MailManager( 459): 06021143 < saveMailboxInfo: true
    10-28 20:28:55.166 D/EAS_SyncEngine( 459): 06021143 writeGlobalInfo: 1
    10-28 20:28:55.175 W/System.err( 459): com.htc.android.mail.eassvc.core.SyncException: Bad Request
    10-28 20:28:55.175 W/System.err( 459): at com.htc.android.mail.eassvc.core.SyncManager.getHt tpStatusError(SyncManager.java:7820)
    10-28 20:28:55.175 W/System.err( 459): at com.htc.android.mail.eassvc.core.SyncManager.getFo lderHierarchy(SyncManager.java:1334)
    10-28 20:28:55.185 W/System.err( 459): at com.htc.android.mail.eassvc.core.SyncManager.syncM ailFolderAndUpdAccount(SyncManager.java:7949)
    10-28 20:28:55.185 W/System.err( 459): at com.htc.android.mail.eassvc.core.SyncManager.syncM ailFolderAndUpdAccount(SyncManager.java:7917)
    10-28 20:28:55.185 W/System.err( 459): at com.htc.android.mail.eassvc.core.SyncManager.doSyn c(SyncManager.java:1125)
    10-28 20:28:55.185 W/System.err( 459): at com.htc.android.mail.eassvc.EASAppSvc$MailINComman dHandler.handleMessage(EASAppSvc.java:5965)
    10-28 20:28:55.185 W/System.err( 459): at android.os.Handler.dispatchMessage(Handler.java:99 )
    10-28 20:28:55.185 W/System.err( 459): at android.os.Looper.loop(Looper.java:144)
    10-28 20:28:55.185 W/System.err( 459): at android.os.HandlerThread.run(HandlerThread.java:60 )
    10-28 20:28:55.185 I/EAS_AppSvc( 459): 06021143 MailIn Exception: 450
    10-28 20:28:55.185 D/EAS_AppSvc( 459): 06021143 Exception happen, MailIn out of retry times, quit.
    10-28 20:28:55.185 D/EAS_AppSvc( 459): 06021143 Mail(in) unBlockCondition: 2
    10-28 20:28:55.185 I/EAS_AppSvc( 459): 06021143 MailINCommandHandler.unBlockCondition(): 2
    10-28 20:28:55.185 D/EAS_AppSvc( 459): 06021143 SyncThreadManager.messageDone(3) 1171401016
    10-28 20:28:55.185 D/MailSyncSource( 459): 06021143 - saveData()
    10-28 20:28:55.185 D/MailManager( 459): 06021143 > saveMailboxInfo
    10-28 20:28:55.195 D/EAS_AppSvc( 459): 06021143 syncMailbox(): block finish
    10-28 20:28:55.195 D/EAS_AppSvc( 459): 06021143 < syncCollectionId()
    10-28 20:28:55.195 I/EAS_SyncEngine( 459): 06021143 sendMail failed: Bad Request
    10-28 20:28:55.195 I/EAS_SyncEngine( 459): 06021143 error status code: 400
    10-28 20:28:55.286 D/MailManager( 459): 06021143 < saveMailboxInfo: true
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