HTC Replacement

Discussion in 'Thunderbolt Tech Support' started by Hinglby, May 24, 2011.

  1. Sethman29

    Sethman29 Member

    Joined:
    Mar 16, 2011
    Messages:
    50
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Shreveport, LA
    Ratings:
    +0
    My phone i bought brand new had a black void sticker on it but my replavement had a green void sticker, no remanufacture date. What do u guys think that means?
     
  2. Ned

    Ned Member

    Joined:
    Feb 15, 2010
    Messages:
    55
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    I got this one in the mail today. This is to replace a replacement I got last week with a bad power button.

    Sent from my ADR6400L using Tapatalk
     
  3. blueis300

    blueis300 Member

    Joined:
    Jan 13, 2011
    Messages:
    57
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0

    Man that is just crazy. Id be so pissed and ask for some compensation. Ive had good luck when needing a cpo.
     
  4. Backnblack

    Backnblack Premium Member
    Premium Member

    Joined:
    Nov 18, 2009
    Messages:
    11,238
    Likes Received:
    27
    Trophy Points:
    453
    Ratings:
    +27
    Current Phone Model:
    iPhone 7+ 256gb
    They run out of Black ones?

    Where is said sticker?
     
  5. sir2545

    sir2545 Member

    Joined:
    Nov 24, 2009
    Messages:
    249
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Charlotte, NC
    Ratings:
    +0
    I picked up a new Tbolt 4hours ago, and when I press certain parts of the screen it pops like it wasn't fastened or glued properly. Back to the store tomorrow for a new one. Since I just got it, I should get a brand new replacement, right?

    Sent from my ADR6400L using DroidForums
     
  6. Larry_ThaGr81

    Larry_ThaGr81 Active Member

    Joined:
    Apr 6, 2010
    Messages:
    1,030
    Likes Received:
    0
    Trophy Points:
    36
    Location:
    Hesperia
    Ratings:
    +0
    Absolutely, no question about it. VZW shouldn't even had let you walked out the store with the defective TB.
     
  7. sir2545

    sir2545 Member

    Joined:
    Nov 24, 2009
    Messages:
    249
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Charlotte, NC
    Ratings:
    +0
    It wasn't their fault. I Didn't realize it until after I started messing around with it.

    I do have abother question though.......I returned a Charge to get the Tbolt on the 13th day (yesterday). Does that mean that I have to get it exchanged today or I'll get a refurb or does the 14 days start over?

    Sent from my ADR6400L using DroidForums
     
  8. Jacob9424

    Jacob9424 Member

    Joined:
    Oct 9, 2010
    Messages:
    136
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Jacksonville, FL
    Ratings:
    +0
    Getting a refurbished replacement in my opinion is the worst way to go. Your most likely going to just have tons of more problems....besides the issue isn't the phone its Verizon. They are improving towers, shutting stuff down and rearranging everything...just live it out...lol

    Sent from my ADR6400L using DroidForums
     
  9. Backnblack

    Backnblack Premium Member
    Premium Member

    Joined:
    Nov 18, 2009
    Messages:
    11,238
    Likes Received:
    27
    Trophy Points:
    453
    Ratings:
    +27
    Current Phone Model:
    iPhone 7+ 256gb
    Exchanging or returning a device for another does not start the 14 days over..
     
  10. Larry_ThaGr81

    Larry_ThaGr81 Active Member

    Joined:
    Apr 6, 2010
    Messages:
    1,030
    Likes Received:
    0
    Trophy Points:
    36
    Location:
    Hesperia
    Ratings:
    +0
    They are the last line of defense before the product gets to the customer and to avoid situations like this that leads to returns, they should expect all their products right before activation.
     
  11. Larry_ThaGr81

    Larry_ThaGr81 Active Member

    Joined:
    Apr 6, 2010
    Messages:
    1,030
    Likes Received:
    0
    Trophy Points:
    36
    Location:
    Hesperia
    Ratings:
    +0
    If you returned it and then bought it again, you'd have a new 14 days. But because you exchanged it, Verizon system still goes by the original purchase date regardless of what the item is that you originally bought.
     
  12. sir2545

    sir2545 Member

    Joined:
    Nov 24, 2009
    Messages:
    249
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Charlotte, NC
    Ratings:
    +0
    He did have to do a return on the Charge because the exchange wouldn't go through for some reason so I'm hoping that I got another 14 days because I took it in to a store today and the bulldike manager said that the screen on the store model was doing the same thing. Then she was being spiteful when I told her she was full of sh!t and said that she would have to order me one because she couldn't replace it under warranty.

    Sent from my ADR6400L using DroidForums
     
Search tags for this page
green void sticker htc thunderbolt
,
how does the void sticker work on htc one s
,
htc 14 days policy
,
htc mobile replacement policy
,

htc replacement phone policy

,

htc replacement policy

,
what does a black void sticker on the htc one mean
,
what does a green void sticker mean
,
what does green void dot mean inside htc 4g lte
,
what does small green void sticker mean on htc evo lte