Hi, I'm new here. I am having trouble with my HTC One M7. When I try to do ANYTHING with the phone, it shows this message, "Unfortunately, com.android.settings has stopped." I can't even unlock the phone. I've tried a factory reset, and it didn't do anything. Is it possible that I need to somehow reinstall android onto the phone from my computer? I've attached a picture of what happens when I try to unlock the phone.