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HTC Droid Eris stuck on boot screen. Help!!

Discussion in 'HTC Droid Eris' started by ivanc30, Jul 20, 2010.

  1. ivanc30
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    ivanc30 New Member

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    My HTC Eris won't turn on. Stuck at boot screen where droids are. Help!!
  2. LoneWolfArcher
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    LoneWolfArcher Well-Known Member

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    Call Verizon. Or go to a store. Let them help you, they are your only hope.
  3. ivanc30
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    ivanc30 New Member

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    Tried that. I'm out of warranty, because I disconnected my phone from Verizon. Also called HTC and they said I had to take it to Verizon. Is there some other way I could fix it myself?
  4. legalkill
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    legalkill Member

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  5. ivanc30
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    ivanc30 New Member

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    Fixed!!

    I Fixed following this Tutorial.


    I rooted my phone and that fixed it.
  6. shadowman1990
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    shadowman1990 New Member

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    droid eris problems

    im experienceing the same problems.... i tryed to copy the file but i cant hook my phone to the computer for some reason.... please explain how u did it.... thanks
  7. spc_hicks09
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    spc_hicks09 Premium Member Premium Member Developer

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    What you need to do is buy a microSD adapter that way you can put files on your memory card without having to plug your phone into the computer. You need that file on your memory though. I ran into this problem too the very first time I tried to root my phone. You need to get that file on your memory card and make sure the phone is off, the do a recovery startup (volume down + power) Then hit the volume up button and use the trackball to select "flash zip from sd card." Select the ROM file that you downloaded. Wait until that's finished and power the phone off. Then just do a regular boot (power button), and that should fix your problem. If it doesn't, give your email address and I can send you the same program that Verizon uses to reset a HTC Droid Eris back to factory with 2.1.

    :droideris:
  8. shadowman1990
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    shadowman1990 New Member

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    spc_hicks09

    spc_hicks09 i will go buy that.... if i do root the phone is there any way to un root it afterwards???? because i have no clue what rooting it means or does
  9. spc_hicks09
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    spc_hicks09 Premium Member Premium Member Developer

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    Yes it is possible to unroot but I really think that once you see the possibilities after you root, you won't want to go back ! Lol. Just make sure you run a nandroid backup before you flash anything !

    Sent from my FroyoEris using DroidForums App
  10. shadowman1990
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    shadowman1990 New Member

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    got the file on the sd card

    i got the file on the sd card but i tryed what you said and im not quite getting it.... a lil more info please.
  11. spc_hicks09
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    spc_hicks09 Premium Member Premium Member Developer

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    Ok now you need to turn the phone off, then turn it back on by pressing volume down + end at the same time and this will bring up the hboot menu. Now press the volume up button and this will bring up the recovery menu. Use the trackball to select "flash zip from SD card." Use the trackball again to select the ROM that you put on your memory card and install it. When it is finished, power down the phone then turn it back on just by pressing the end button. Let your phone sit until the ROM boots up. If it doesn't work just post here again saying exactly what happen and what ROM you are trying to flash.

    Sent from my FroyoEris using DroidForums App
  12. shadowman1990
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    shadowman1990 New Member

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    spc

    ok i can bring up the hboot screne. if i press volume up it just moves me around.so i press the volume button until im on recovery. i click recovery it goes to the 3 droids skateboarding then to then it goes to a droid phone with a red triangle with an ! inside it and it stays there. the only thing i can make it do from there is press volume up and end button. it brings me to system recovery (2e) ....... it gives me these 4 otpions.
    Reboot system now
    apply sdcard: update.zip
    wipe data/factory reset
    wipe cache partition
    so i assuming i go to apply sdcard. then it says cant open /cache/recovery/command then it shows the info on why and it says (no such file or directory).... does it matter if there is other stuff on the sd card or should it all be blank except the file?
    sorry its so confusing
  13. spc_hicks09
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    spc_hicks09 Premium Member Premium Member Developer

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    What this means is that you've lost your recovery menu. What you need to do is reroot your phone so you can have a custom recovery menu. Follow the steps here and let me know what happens.

    http://www.droidforums.net/forum/ht...e-root-flash-android-2-2-froyo-your-eris.html

    If you follow this guide step by step you will have no problem rooting and flashing a custom ROM to your phone. :droideris:
  14. shadowman1990
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    shadowman1990 New Member

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    spc

    ill try but this is all very confusing to me..... wish i was a genious lol
  15. spc_hicks09
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    spc_hicks09 Premium Member Premium Member Developer

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    Did you get this fixed?


    Sent from my Ginger Tazz using DroidForums App
  16. garsemrod
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    garsemrod New Member

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    Help with boot locked

    Hi,

    I was wondering if you could help me witht he software thast Verizon uses to fix this issue?

    thanks,

    email: jgarsem@gmail.com
  17. spc_hicks09
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    spc_hicks09 Premium Member Premium Member Developer

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  18. spc_hicks09
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    spc_hicks09 Premium Member Premium Member Developer

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    Use the same link I posted up above ^^^^
  19. Lilbubba1234
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    Lilbubba1234 New Member

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    HTC Eris

    Hey, I read your post about the htc droid froze on the boot screen. And i have tried everything. I saw you put give your email, so you can send the program verizon uses to unfreeze phone. Well, can you please me that program? It will be highly appreciiated. My email is lilbubbacollabs@gmail.com , Thanks.
  20. spc_hicks09
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    spc_hicks09 Premium Member Premium Member Developer

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    Sorry it took so long for me to get back to you on this. Here is the link you need:

    xda-developers - View Single Post - RUU_Desire_C_Verizon_WWE_2.36.605.1_release_signed _with_driver.exe

    And here are instructions on how to use it:

    HOW TO Manually Update the Eris using RUU - Android Forums
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