Every time I try to sign in to "My Verizon", I get the following message: We are experiencing very high traffic levels due to unprecedented demand for our products and services. Then I immediately sign in again, and go right to my account. This is consistent, whether signing in at 5 a.m. (EDT), middle of the day, or late at night. The first log in attempt, I get the high traffic warning, then an immediate second log in and I go right to my account. I'm convinced that this is intentional to reduce traffic to their computers. If you run in to this high traffic warning message, ignore it and log in again.