How old do you have to be to exchange phones?

As long as you have any account information and password (if she has one).
I would have her call 611 and have her add you as an authorized user.

 

You should be fine to just exchange the phone out. Is your name anywhere on the account?

 

as long as your an authorized user i don't think that will be a issue. if not the account holder can add you as one over the phone i think.

 

You should be down as an authorized account user. It gives you full authority to do anything BUT add other authorized account users. You can add lines, cancel service, exchange phones etc. If you are not, all your mom needs to do is call VZW and they can set it up right over the phone. That way, she never has to deal with them! You can!

 

If I'm not mistaken, you can add authorized users within My Verizon. CHeck it out.

 

I think i read in a few places where people have been having issues getting their droids replaced for dust under the screen... good luck

 

Authorized users can't add lines, only the account holder can.

 

She can add you over the phone. I did it with my stepson when he was still a minor. Then you'll be good to go.

 

Incorrect. I am an authorized user on my account and I can do everything BUT add another authorized user. I can add lines, I can change service, I can cancel lines and I can upgrade phones.

Blake, how did they know you were under 18? Did they ask for ID? I am surprised she cannot add you to the account. I didn't think there was an age limit but it makes sense I guess given that it entails accepting the contract and you cannot do so as you are not 18.

Best of luck to you!