How long does it usually take to activate phone through Wirefly?

Discussion in 'Android Tech Support' started by raddoc, Oct 30, 2010.

  1. raddoc

    raddoc New Member

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    Any past wirefly customers here? I ordered the discounted HTC Incredible deal and I just received my phone yesterday. I'm so stoked to start using it.. however, the instructions said that my old phone should automatically de-activate and once it does, turn it off and activate my new droid. (old phone supposed to automatically de-activate as per their "delivered" status of phone) Thing is, phone was delivered about yesterday and is still not de-activated so I can't activate my new droid. Anybody here have experience with how long it typically takes for my old phone to auto deactivate?
     
  2. Wirefly

    Wirefly Member

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    Hey Raddoc,
    Make sure you turn off your old device, if you haven't already, then turn on your Incredible to walk through the upgrade process. The network needs to see your old phone off before it can activate your new device. If you need help, contact me here at onlinesupport@wirefly.com and we will contact you. Thanks for your business and you will love that device. It's great they are free now, I paid $149 for mine:)
     
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