How long does it take for an app to be refunded?

Discussion in 'Android General Discussions' started by jets91090, Feb 12, 2010.

  1. jets91090
    Offline

    jets91090 Member

    Joined:
    Jan 18, 2010
    Messages:
    48
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    I bought a game but I refunded it because It's not what I thought it was. It's been over a day and I still didn't get the credit back for it, does it take awhile? Also how do you check the old conversations you get that was sent to your gmail account?
     
  2. aaf709
    Online

    aaf709 Nice Guy Premium Member

    Joined:
    Nov 18, 2009
    Messages:
    4,178
    Likes Received:
    49
    Trophy Points:
    163
    Location:
    So Cal
    Ratings:
    +49
    If gotten through your credit card, check with them. It should be right away. When you got rid of it, did it say "Uninstall and Refund" or just "Uninstall?"
     
  3. texasPI
    Offline

    texasPI Member

    Joined:
    Nov 3, 2009
    Messages:
    431
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Montgomery, AL
    Ratings:
    +0
    It can take a couple to three days. At least in my experience anyway...
     
  4. jets91090
    Offline

    jets91090 Member

    Joined:
    Jan 18, 2010
    Messages:
    48
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    Yeah it said Uninstall and refund.
     
  5. omnibus
    Offline

    omnibus Member

    Joined:
    Oct 31, 2009
    Messages:
    129
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Lost in Wyoming
    Ratings:
    +0
    It should'nt even be charged to your account for 24 hours. If you unistall within that time period it never is charged.
     
  6. KZIWarrior
    Offline

    KZIWarrior Silver Member

    Joined:
    Dec 31, 2009
    Messages:
    2,609
    Likes Received:
    2
    Trophy Points:
    103
    Location:
    Nashville, TN
    Ratings:
    +2
    Check you Google Account (Shopping) it should tell you the pending action(s) if any (i.e. refund being processed ect.). If it shows as refunded than it's a delay on/from your CC company (which is normal).
     
  7. jets91090
    Offline

    jets91090 Member

    Joined:
    Jan 18, 2010
    Messages:
    48
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    It says canceled, your credit card won't be charged but I never got the credit back for it.
     
  8. hookbill
    Offline

    hookbill Premium Member Premium Member

    Joined:
    Nov 30, 2009
    Messages:
    19,502
    Likes Received:
    7
    Trophy Points:
    168
    Location:
    N.E. Ohio
    Ratings:
    +7
    So on your statement you see a charge or do you just see pending? Because if it's just pending then you haven't been charged for it yet and probably won't be.
     
  9. nerdbox08
    Offline

    nerdbox08 Active Member

    Joined:
    Jan 2, 2010
    Messages:
    1,154
    Likes Received:
    0
    Trophy Points:
    36
    Location:
    Michigan
    Ratings:
    +0
    It usually takes a couple of days for the funds to be released. It is similar to a gas purchase. The funds are just being held and are in a pending state. If after a week they are still there then I would become more concerned.
     
  10. jets91090
    Offline

    jets91090 Member

    Joined:
    Jan 18, 2010
    Messages:
    48
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    Next to the price, it says canceled. When I click on it, just says you're has been canceled. Doesn't say pending.
     
  11. Matth3w
    Online

    Matth3w Guest

    Ratings:
    +0
    Wrong. Most credit card companies will immediately put a hold on your account/credit card. Most likely it was charged but still pending. It will stay that way for a couple of days.
     
  12. jets91090
    Offline

    jets91090 Member

    Joined:
    Jan 18, 2010
    Messages:
    48
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    4 days and it still canceled and I didn't get the credit back...
     
  13. nerdbox08
    Offline

    nerdbox08 Active Member

    Joined:
    Jan 2, 2010
    Messages:
    1,154
    Likes Received:
    0
    Trophy Points:
    36
    Location:
    Michigan
    Ratings:
    +0
    If the four days include the weekend it might be hung up because they are non-business days... but I would call my bank.

    If the app says canceled but the bank hasn't refunded I would say it's bank related, but that's really just a guess.
     
  14. solorca
    Offline

    solorca Member

    Joined:
    Feb 3, 2010
    Messages:
    328
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    North Carolina
    Ratings:
    +0
    It's most likely not Google, but your card company. It happens some with credit cards, but especially with debit cards. Google will check to make sure the available funds are there before you can download. When doing this, your company will put the charge on your account as pending. It will stay there until Google actually processes the order, but in this case the order is never fully processed, so it will automatically fall off of your pending transactions in a few days.
     
  15. jets91090
    Offline

    jets91090 Member

    Joined:
    Jan 18, 2010
    Messages:
    48
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    So i called my credit card company and they said that they have nothing to do with it and they don't see anything pending... Verizon will say the same thing.