how do I view files on my phone, not the files on the memory card, but the phones hard drive? When I plug my phone into my computer with a USB the Connect to PC screen comes up with the option to charge only, sync with HTC Sync or to mount the memory card as a disk drive. The problem is, is that there is only just an option to mount the memory card. When I select this option, a removable disk appears in My Computer. Again, the only files I see are the files on the memory card and not files on the phone. I imagine it is possible to view these files, but how am I able to view them? Is there a program out the that lets me see then in Windows Explorer? I guess I should explain that my phone's screen is busted and I am getting a new phone through insurance. I want to take the programs and files that are on this phone and load what I want on to the new phone I am getting on Monday. I also want to make sure there is no personal information on that phone that I send back.