how do I view files on my phone

Discussion in 'HTC Droid Eris' started by fingaz, Nov 12, 2010.

  1. fingaz
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    fingaz New Member

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    how do I view files on my phone, not the files on the memory card, but the phones hard drive? When I plug my phone into my computer with a USB the Connect to PC screen comes up with the option to charge only, sync with HTC Sync or to mount the memory card as a disk drive.

    The problem is, is that there is only just an option to mount the memory card. When I select this option, a removable disk appears in My Computer. Again, the only files I see are the files on the memory card and not files on the phone.

    I imagine it is possible to view these files, but how am I able to view them? Is there a program out the that lets me see then in Windows Explorer?


    I guess I should explain that my phone's screen is busted and I am getting a new phone through insurance. I want to take the programs and files that are on this phone and load what I want on to the new phone I am getting on Monday. I also want to make sure there is no personal information on that phone that I send back.
  2. Bob Dammit
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    Bob Dammit DF Super Moderator

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    Unless your phone is rooted, you can not view any system files. What are you hoping to back up? How "broke" is your phone?
  3. Quicksilver7714
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    Quicksilver7714 DF Super Moderator Rescue Squad Premium Member

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    If the Phones not rooted you should be able to do a Hard reset, erasing everything. Not sure how much of the screen you can see.
    As for apps you will have to re-download them if you cant see anything in the screen. Sorry. All your paid apps, contacts and calender events are backed up with google. You will still have to re-download all the apps you had but you wont have to pay for the ones you already bought.
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