How do I stop Verizon back up assistan coming up when connecting to computer

Discussion in 'Droid 4 Tech Support' started by fingaz, Feb 10, 2012.

  1. fingaz

    fingaz Member

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    How do I stop Verizon opening a this website everytime I connect my D4 up to my computer??? Its annyone and useless.
     
  2. Jungle King 76

    Jungle King 76 Member

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    Plug your phone into computer for usb mass storage. Watch for the little moto helper icon to pop up in your taskbar tray on the computer. Right click on the icon and then select "do nothing" for when connected. It will not pop up anymore.

    Sent from my DROID RAZR using DroidForums
     
  3. zertsman

    zertsman Member

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    Hmmmm. All mine does is charge. How do i get to turn on storage?

    Sent from my DROID4 using DroidForums
     
  4. Jungle King 76

    Jungle King 76 Member

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    When you plug the phones in, there will be an icon in the notification area of the phone, pull down the notification bar, touch the usb notification, select usb mass storage, then ok.

    Sent from my DROID RAZR using DroidForums
     
  5. droidbound

    droidbound Member

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    I got a question along the same line: Does anybody know what the difference between "PC Mode" and "Mass Storage" is when you connect it to your PC?
     
  6. jigawatt

    jigawatt Member

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    I don't even get that to pop up. All I see is that my phone charges. Windows does not recognize the phone, doesn't even attempt to find drivers. (Win 7 Ultimate 64 bit)
     
  7. droidbound

    droidbound Member

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    You have to mount the Droid as a mass storage device. Otherwise Windows will not be able to see it. Are you familiar with the notification bar? It's on top of your screen. Pull it down and when the Droid is connected via USB it should have an item like: manage USB connection. Tap that and you'll get the pop up. Select "mass storage" and then you should be able to see your internal storage and SD card as two seperate drives in Win Explorer. No drivers are needed. Hope this helps.

    Sent from my DROID4 using DroidForums
     
  8. droidbound

    droidbound Member

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    USB mounting

    Well I answered part of my own question. In PC Mode the only thing you can access is that MotoCast "drive". To get to your data you have to use USB Mass Storage.
    Kinda embarrasing, I noticed this has been there at least since Droid 3, maybe earlier. But since I figure I'm not the only one coming from a Droid 1, I thought I post anyway.
    Anything else "PC Mode" is good for? I read something about tethering, but I am using PDA Net for that anyway.
     
  9. jigawatt

    jigawatt Member

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    The problem is that the phone only charges, it does not even attempt to show me anything in the notification bar.

    Now, come to find out... the new USB cable must be magically different from every other USB A male/ Micro USB B Male cable on the market, because it ONLY works with the cable that came with the phone.

    I am baffled... every other cable I have worked for my original droid, but not for the droid 4. The pinout should NOT be any different on this cable... or I would at least imagine it to not be different (that would suck if the new cable is proprietary)
     
    Last edited: Feb 12, 2012
  10. fingaz

    fingaz Member

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    Do you have an SD Card installed in the back by the battery? If not, it will only just charge. These phones don't come with a memory card already in them.
     
  11. thumps420

    thumps420 New Member

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    Pc mode is for internal storage..usb mode is for sdcard ext.. make sence?

    Sent from my DROID BIONIC using DroidForums
     
  12. jigawatt

    jigawatt Member

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    Of course I have it installed... read what you quoted... mainly this part: Now, come to find out... the new USB cable must be magically different from every other USB A male/ Micro USB B Male cable on the market, because it ONLY works with the cable that came with the phone.
     
  13. zertsman

    zertsman Member

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    I had to use the new cable as well. The generic cable i used everyday with my X will not work with my 4.

    Sent from my DROID4 using DroidForums
     
  14. fingaz

    fingaz Member

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    Agreed... motocable or no dice!
     
  15. mark6320

    mark6320 New Member

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    I use the cable that came with my Kindle Touch. It works fine.
     
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