How do I help my 60 year old mom learn how to use the Droid?

Discussion in 'New Member Introductions & Site Assistance' started by lockcity, Dec 2, 2009.

  1. lockcity
    Offline

    lockcity New Member

    Joined:
    Nov 27, 2009
    Messages:
    43
    Likes Received:
    0
    Trophy Points:
    0
    Hi. So my mother just purchased the new Droid. I plan on buying mine this week :icon_ banana:, but as of now she has no idea how to use the phone and I live across the country so I can't exactly go over there and help her out.

    Are there any threads here I can link her to to point her in the right direction? Or if there are youtube videos, that would be even better. I tried searching but couldn't come up with much.

    For now she just needs quick explanations on how to navigate through her contacts, add new contacts, make calls and get on the net.

    Once I get my droid, I'll be able to explain a lot of stuff to her but if there is any info to help her get started that would be awesome.


    Thanks in advance.
  2. droiddict
    Offline

    droiddict New Member

    Joined:
    Nov 21, 2009
    Messages:
    93
    Likes Received:
    0
    Trophy Points:
    0
    Point her to the user guide (pdf). There's also an online intro at the Verizon Droid site.

    Curious though, why didn't she get an Eris?
  3. uptheforest
    Offline

    uptheforest New Member

    Joined:
    Nov 4, 2009
    Messages:
    83
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Eutawville, SC
    i would say to definitely get the rotary phone app dialer asap
  4. lockcity
    Offline

    lockcity New Member

    Joined:
    Nov 27, 2009
    Messages:
    43
    Likes Received:
    0
    Trophy Points:
    0
    Not sure...she liked the droid from what she saw and just bought it. Thanks for the link to the users guide. She said there wasn't one in the box.
  5. lockcity
    Offline

    lockcity New Member

    Joined:
    Nov 27, 2009
    Messages:
    43
    Likes Received:
    0
    Trophy Points:
    0
    LOL:rofl3:
  6. Mateles
    Offline

    Mateles New Member

    Joined:
    Nov 13, 2009
    Messages:
    128
    Likes Received:
    0
    Trophy Points:
    0
    Does she already have a Gmail account? I organized all of my contacts there before I got my phone. It's probably easier to manage them here as well if she needs to go through a bunch. Import / Export contacts...
  7. cereal killer
    Offline

    cereal killer DF Administrator Staff Member

    Joined:
    Oct 29, 2009
    Messages:
    11,054
    Likes Received:
    691
    Trophy Points:
    113
    Location:
    Austin, TX
    after she reads the user guide she needs to sign up here : )

    MommaLock will be her handle..
  8. RLJSlick
    Offline

    RLJSlick New Member

    Joined:
    Dec 1, 2009
    Messages:
    183
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Wisconsin
    Well said, you bring her in here and we will educate her on the uses of the Droid. :)
  9. lockcity
    Offline

    lockcity New Member

    Joined:
    Nov 27, 2009
    Messages:
    43
    Likes Received:
    0
    Trophy Points:
    0

    I just made a gmail account for her. Unfortunatly she's always been a yahoo e-mail user but never had anything besides e-mail addresses saved there. she apparently went to the verizon store and asked if they could transfer numbers from her old phone to the droid but they can't yet. so she has started manually putting them into her gmail contacts.
  10. lockcity
    Offline

    lockcity New Member

    Joined:
    Nov 27, 2009
    Messages:
    43
    Likes Received:
    0
    Trophy Points:
    0
    haha i definitely will tell her to sign up and check the forum out.
  11. Mateles
    Offline

    Mateles New Member

    Joined:
    Nov 13, 2009
    Messages:
    128
    Likes Received:
    0
    Trophy Points:
    0
    I later found out I didn't need it since I was able to get my contacts off my old phone via USB in .csv format, but you might want to look into this before she takes the time to copy all of her contacts.

    Verizon Contacts Exporter | AlanHogan.com
  12. droiddict
    Offline

    droiddict New Member

    Joined:
    Nov 21, 2009
    Messages:
    93
    Likes Received:
    0
    Trophy Points:
    0
    Comments like this just show how sexist and ageist this forum is. You BOYS just don't get it, do you? You think a 60 year old woman isn't capable of handling a device like the Droid. This woman chose the phone for herself and is looking for help that is not outside what 50% of the MEN on this forum probably need. sigh....
  13. kastj
    Offline

    kastj New Member

    Joined:
    Nov 24, 2009
    Messages:
    51
    Likes Received:
    0
    Trophy Points:
    0

    Ageist? Perhaps, but how do you get sexist from that comment?
  14. Taina51
    Offline

    Taina51 New Member

    Joined:
    Nov 12, 2009
    Messages:
    28
    Likes Received:
    0
    Trophy Points:
    0
    I'm almost 60 and both, my 21 year old son and my husband come to me for tech support. People are either technical or not. Gender and age have little to do with it.
    The first thing I did when I got my Droid was to read the manual and join the Forum. The rest is trial and error...that's when the fun starts. I LOVE my Droid!
  15. Taina51
    Offline

    Taina51 New Member

    Joined:
    Nov 12, 2009
    Messages:
    28
    Likes Received:
    0
    Trophy Points:
    0
    I just remember that the last time I was at a Verizon store I saw a sign about Workshops on how to use the Droid. Your mom might want to ask a store rep. about workshops in her area.
  16. MrTommy
    Offline

    MrTommy New Member

    Joined:
    Nov 27, 2009
    Messages:
    298
    Likes Received:
    1
    Trophy Points:
    0
    Location:
    Carson City, NV
    Uh, can I assume from one of the above posts that when I pick up my Droid they can 'port' over my current phone numbers from my LGnv2? That would be much too easy.

    Of course, I guess there's no telling in what form it would show up, and I'm probably better off manually adding them so I can sort them out (and dump that ones that should have been dumped long ago but I've been too lazy to do...).

    Oh, and I'm a tad shy of 64 - and can't wait to wade into this new 'machine'. It'll be my first smart phone. Thank goodness I stumbled on this site!!!:icon_ banana:

    Added later...
    Does this mean I won't be able to use my Yahoo mail account? I don't care about being notified everytime I get an email. I just want to access the account so I can send emails (and check the inbound from time to time). I signed up for a Google mail account, but I don't want to have two separate email accounts (if I can help it).
    Last edited: Dec 2, 2009
  17. Taina51
    Offline

    Taina51 New Member

    Joined:
    Nov 12, 2009
    Messages:
    28
    Likes Received:
    0
    Trophy Points:
    0
    You can keep your Yahoo email and check it using the Web browser. I have an AOL account that I check this way. I also use Micrsoft Exchange to sync with my work email.
  18. TOPCAT
    Offline

    TOPCAT New Member

    Joined:
    Nov 19, 2009
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    0
    Well said, I am a male who does a lot of training on software applications for all age groups. I would say attitude is the biggest determinant of who gets it. Give me a 60 year old mom any day to train and I will bet she will get it. They actually read the users manuals. If I were to break it by age, and make a generalization,(a bad idea) the ones who usually get it down are those over 50. They may take a little longer initially but they will stay with it. The worst are those in their 20s. Take them outside something they are familiar with and they really have a tough time retaining it or staying with it. Exceptions abound.
  19. biteme
    Offline

    biteme New Member

    Joined:
    Nov 23, 2009
    Messages:
    44
    Likes Received:
    0
    Trophy Points:
    0
    Hmmm...Best Buy ported over all my contacts and info from my Katana to my Droid. Wonder why big V couldn't do it?
  20. vonfink13
    Offline

    vonfink13 New Member

    Joined:
    Nov 5, 2009
    Messages:
    522
    Likes Received:
    7
    Trophy Points:
    0
    Location:
    Snyder, NY
    sometimes you have to push those guys around a little bit...the guys at the vzw store told me he could not get my pics from one phone to the other and i told him that he could...we went back and forth for a few minutes and he checked some little computer thing in the back and then said he could do it...5 mins later all my pics were transferred....for something like that i would ask for a manager if the initial salesperson said no...