How do I get the Bionic replaced with a Razr???

Discussion in 'Motorola Droid Bionic' started by viper2ko, Oct 1, 2012.

  1. viper2ko
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    viper2ko New Member

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    I've called verizon and complained about data problems. They replaced it once with a recertified bionic, and now this guy is opening a network tech ticket. What are people saying to get there bionics switched out?
     
  2. NoClue48
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    NoClue48 Member

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    I, for one, am staying with my Bionic...
     
  3. destes37
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    destes37 Member

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    Sell your Bionic and buy a Razr? :biggrin:
     
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  4. DevilDogMP
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    DevilDogMP Silver Member

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    Dude not cool. Just sell your bionic or save up.
     
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  5. Dave12308
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    Dave12308 Silver Member

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    You install ICS on your Bionic and make it better than a RAZR. .247 is a nice build, and you can even root it and install a working Jelly Bean ROM.
     
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  6. drew96dawg
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    drew96dawg Senior Member

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  7. nolan533
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    nolan533 New Member

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    I got my Bionic replaced with a RAZR.
    If you are still under warranty keep calling and complaining about the same problem. I had to go through 3 CPO bionics and than they offered me eather a resound or a RAZR.
    The bionic in a good phone and I hope they get the problems sorted out but I have been happier with the RAZR.
     
  8. striker85
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    striker85 Member

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    I might be going this route. My problem is legitimate, too. The earpiece on the Bionic has systematically blown out for no apparent reason. I'm on my third which has the same problem, yet again, and am going through the ticket process now.
     
  9. JohnFH
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    JohnFH Member

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    My experience was similar to Nolan's. Verizon sent one replacement Bionic and a new SIM card. When I still had data drops, I called and asked about receiving another model. They said that they could only send another Bionic. I called one week later, and they offered a Razr. The Razr has been fantastic.
     
  10. viper2ko
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    viper2ko New Member

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    I like the Bionic, but gingerbread is awful and I'm tired of being crapped on by Verizon and Moto. I'd rather get a Razr knowing Verizon and Moto will continue to update it and support it. Not to mention my Bionic does have data issues like many others, but I'm tired of calling for hours and going through the same troubleshooting. Just want a Razr and have this all be over. The guy said he would discuss another model after this ticket with the network guys
     
  11. JohnFH
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    JohnFH Member

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    I hope that you're able to get a Razr as a replacement. Continued persistence should pay off for you.
     
  12. nolan533
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    nolan533 New Member

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    I had forgot about that JohnFH
    I had to get a replacement Sim card also
     
  13. viper2ko
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    viper2ko New Member

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    They gave me a sim car at first, still didnt fix anything. Next step they send out a refurbished phone
     
  14. JohnFH
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    JohnFH Member

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    Yeah, we went through quite a few steps, didn't we? I would have loved to have kept my Bionic, but the data drops were horrendous. I did have a sound glitch with the Razr (known issue after ICS update), but a factory data reset took care if it.
     
  15. viper2ko
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    viper2ko New Member

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    Well they're overnighting a RAZR to me to replace the Bionic. Pretty happy. I didn't want to ask for the Maxx since I wanted the thinnest possible phone and the Nexus is too outdated.
     
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