Hi Boards...it's been a while and I hope everyone is doing well. I can't seem to find an answer to this question...how do I do a soft reset now that pwr/vol down is screen capture? Also I have seen a lot of talk of doing factory resets after the update to clear up some of the glitches. Is this recommended? Will a factory reset harm my SD card and should I remove it first? I am having trouble figuring out how to get pictures I download/save from text messages to my SD card. My camera is set to store all pictures on the SD card but other stuff I am just not sure. I went into MyFiles and chose to move them but then I don't know where they moved to...I am really frustrated and confused lol so any help would be appreciated.