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Horrible battery/charging issues

Discussion in 'Droid 4 Tech Support' started by MrHaViK, Mar 15, 2012.

  1. MrHaViK
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    MrHaViK New Member

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    So, it's pretty well established that the droid 4 doesn't have the greatest battery, typically i can deal with that. My droid 3 wasn't great either on the battery but as long as i plugged in while in my car or at my office desk, i'd be alright for the whole day.

    The problem i'm having now with the 4, is that it charges at roughly one third the speed that it discharges. I've used 10 different chargers and they all have the same effect. In fact, when i have it plugged in and charging in my car dock for example, and i'm using gps and music, it will still discharge at about 1% every 5-10 minutes. If i shut everything off including the screen, it will charge at about 1% every 5-10 minutes. When it is off the charger and i am browsing the web it will discharge about 1% every 2 minutes. It takes almost all night on the charger to get it to 100% from below 10%.

    Another thing. I purchased a portable battery charger (mycharge powerbank 3000) for 80$ to help with keeping a charge while i'm away from outlets. To my surprise, the powerbank fault lights come on when i try to charge the phone. I then tried it on three other androids and an iphone, it will steadily charge two phones at a time(not kidding an iphone and an htc evo charged at the same time) yet it wont charge my phone by itself, it will flash for one second then the screen says disconnected from charger.

    For the record, i keep my running apps at a minimum and i consistently close any apps i am using when i am done with them, the phone is not rooted.

    Is anyone else having these problems with this phone? Or is something wrong with my battery?

    Sent from my DROID4 using Tapatalk
  2. amishdude01
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    amishdude01 New Member

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    Thats not normal =(. Id call verizon and demand a replacement. That is unacceptable...
  3. MrHaViK
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    MrHaViK New Member

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    Update, went to verizon store and told them same as what i posted above. Nice guy at the desk, told me that he hadn't heard of any issues like i'm having, gave me some advice on how to extend battery life(nothing that hadn't been said a thousand times in every forum about smart phones) and then pretty much told me to be on my way and good luck. I guess i dont have a warranty because i bought the phone from a private seller(it was sealed in the original box when i received it) so i guess i just have to wait until third party battery replacements start popping up on ebay.

    Sent from my DROID4 using Tapatalk
  4. greekchampion04
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    greekchampion04 New Member

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    go direct to motorola then... or keep trying verizon until somebody just gives you one.

    or sell it on craigslist haha

    btw, why did you buy from a third party, how cheap did you get it?
  5. MrHaViK
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    MrHaViK New Member

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    Hmmm.... sometimes i forget that there are actual developers behind the almighty phone companies. I hadn't even thought to ask motorola, i'll try that tomorrow.

    also, i bought from ebay because i had just upgraded to the droid 3 a little while ago so i was still in contract. I know it sounds stupid but i absolutely need a keyboard and at the time i didnt know the 4 was right around the corner, then i got mad and decided $400 was worth getting a 4g phone. Seemed like a good deal, $150 off of no-contract retail and it did come sealed like it was straight from the factory. Who knows though, maybe it was a scam and they knew the battery was bad.
  6. djk_dnb
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    djk_dnb New Member

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    MrHaViK,

    I have a similar problem with my Droid 4. What I'm noticing now that I've had this phone for a few weeks is that at random, I can go from a full charge to completely and totally dead within less than two hours with ABSOLUTELY NO USE whatsoever. Driving to work, my phone is plugged in. When I arrive, I see 100% charge on screen. Two hours later at break time... DEAD. WTF? Then, to add insult to injury, when I plug it in using a motorola charger, it takes roughly 20 minutes to charge it up to about 15%, at which point I can finally do a full boot. I don't know if anyone else's does this, but my phone will not show anything on screen but an image of a battery until it reaches that 15%. Until then, it's as useful as a screen door on a submarine. Again, this is totally random. I've checked all the apps, the processes, data usage, etc., and have yet to discover something obvious or out of the ordinary that could be causing such annoyances.

    In stark contrast, there are other times when I forget to plug the phone in at night. I'll play music for the 8 hours, have Wi-Fi on and more, and when I wake up, I'm seeing 80% charge remaining. This is beginning to make me wonder if there is an issue with the software that monitors the battery, a bad sensor of some kind, or if maybe my USB port is damaged, preventing the phone from receiving a consistant charge. I just don't know. What I do know is that there is a way to reset the min./max. charge of the battery, basically forcing the phone to recognize a new value for full and empty. How exactly to do that escapes me at the moment and so my research ensues.

    Good luck with yours, MrHaViK.
    Last edited: Mar 20, 2012
  7. MrHaViK
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    MrHaViK New Member

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    Wow, sounds like your problems are deeper than mine. My wife has a similar problem to that on her blackberry(I know I'm trying to get her to switch to android :) ) sometimes she will plug it in for hours and it will look fully charged but it will die a couple hours later. Also her battery gets very hot while charging. We brought it to two different cell phone shops, and they both told ust that there is a short in the usb connection which apparently causes the phone to think its charging but really its not. Doesn't always happen though.

    On another note, I've pretty much fixed my problem with a combination of rooting/freezing apps and turning of 4g all day unless I'm watching videos via youtube or plex. My battery now lasts me all day at work and when I get home it's around 40-50% which is as much as I can expect for a smartphone.

    Sent from my DROID4 using Tapatalk
  8. RueTheDayTrebek
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    RueTheDayTrebek New Member

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    Bloatware and 4g are the fastest ways to burn through your battery.

    Every single phone should come stock rooted (wouldn't that be nice!) to deal with the bloatware.

    Try not to use 4gLTE unless you absolutely need the horsepower. When you switch over to 3g you might have to restart your phone.

    Coming from a Droid 1, 3g was practical, but it is a snail's pace compared to 4gLTE, but it's still fast enough to check the news, email... etc....

    Try downloading a program called spareparts, it allows you to reset your battery stats.

    As for spareparts, I am unsure if you need to root it.

    Nobody should delay in getting their phone rooted.

    There are too many good things that rooting offers.
  9. marlonvps
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    marlonvps New Member

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    Get a wall charger!
  10. Grimsin
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    Grimsin New Member

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    Droid 4 charge problems

    I am also having problems with my brand new Droid 4. It will charge and fairly quick when plugged into the wall but when I plug into anything else it loses juice faster then it gets it. Major problem considering I use my phone for internet via a wired tether. I just went to the Droid 4 from the HTC Thunderbolt, I loved my Droid original and if Droid 3 had 4G I never would have gone to HTC but this is a disappointing return to Motorola so far, If I can not come up with a fix soon I will be going back for the HTC Rezound.
  11. MrHaViK
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    MrHaViK New Member

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    Refer to my post above, i pretty much solved my problem. Also, i've known for a while that not all chargers are created equal, but i didnt realize how much different. Most of my problems with slow charging occurred on no-name brand chargers, i finally got a new verizon car charger and it charges really fast no matter what i have running. So if you're using some charger you got at a gas station for $5, it might be time to upgrade.

    Sent from my DROID4 using Tapatalk
  12. Grimsin
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    Grimsin New Member

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    Im not using a generic cable. I'm using the cable that was packaged with the phone. My problem has more to do with the phone being plugged to the computer.
  13. MrHaViK
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    MrHaViK New Member

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    That would be a problem, a usb port doesn't put out the same amount as a wall outlet by a long shot.

    Sent from my DROID4 using Tapatalk
  14. Grimsin
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    Grimsin New Member

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    Although a wall socket does put out more power the difference as far as what ends up going up the cable to the phone is not that big from wall socket to USB port. The USB is less true, it should not be the difference though. The Droid 4 uses more power then it gets when it is tethered to the computer, which is a joke. I can plug my HTC Thunderbolt into the computer with everything running and run the internet tether and still be getting a bit more power then its using.
  15. MrHaViK
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    MrHaViK New Member

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    All i know is this, i had the same exact problem as you when i first posted about it. I havent done any extensive tests to find out what the exact cause was but altogether it worked. With 4g, gps and navigation running, and all bloatware active, my usb cable or cheap car charger would not charge but actually discharge slowly. The verizon charger would charge it, but very slowly(about 1% every 5-10 min) I used titanium to freeze all uneccessary apps(as per the safe to freeze list for droid 4) and switched off 4g. Now any charger i use will charge, but the verizon charger does it fast(1% per minute roughly)

    So we can go back and fourth about what's what, but this worked for me and i am now totally happy with my battery life. Hope it helps for you.

    Sent from my DROID4 using Tapatalk
  16. jigawatt
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    jigawatt New Member

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    the standard wall wart puts out supposedly 800mAh, whereas the USB port on your computer should be around 500mAh
  17. SylenThunder
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    SylenThunder New Member

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    Admittedly, I've only had my Droid 4 since Friday, so I'm not an expert by any means. I have noticed that yeah, it can't charge on USB, but I pretty much expected that, my BlackBerry never did either. I was a bit surprised at how fast the battery drains sometimes, but doesn't others. I went for a day and a half with average use without any issues, but yesterday it only lasted about 8 hours. Today I had the worst experience, It took just a little over two hours to take the battery from 95% charge to 15%. Now, I admit, I did forget to shut down a couple of apps like Google Maps and Skype, but it's not like I had a lot of stuff running. I discovered it because I went to reach for something in my pocket and I noticed that the phone was HOT. Well not searing, but it was probably sitting around 100-110 degrees. (guesstimate as I didn't have a method for actually reading the temp in a client's house, if it does it at home I'll take a measurement.) I also noticed that the phone was in 3G. I know it drains the battery when it swaps back and forth between 3G and 4G, and I'm wondering if it was this more than it might have been the apps running. I'll have to spend a couple weeks playing around with the network settings to figure it out.

    Now I just need to Root my phone so I can track it more and "fix" some of the battery drain issues.
  18. MrHaViK
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    MrHaViK New Member

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    If it was getting that hot, something must have been actively running, not just idling in the background. More than likely, it was just a random bug that kept something in a processing loop and it probably won't happen often. If your phone is running hot however, it is most definitely draining the battery quickly.

    If you do notice this happening often, go to manage apps and set the auto-shutoff for the apps that you use a lot like google maps to ensure that they stop using the cpu when you arent using your phone.

    Sent from my DROID4 using Tapatalk 2
  19. hendricks026
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    hendricks026 New Member

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    I haven't paid much attention to the forums as of late, but I must say I'm very surprised to see that the D4's battery is 'an established issue'. I've had mine since shortly after they were released and haven't had any issue with the battery. I won't deny that I've had quite a few instances of the phone dying, but the large majority of those were due to my stupidity/laziness to not plug in the phone, or just extensive use. I would estimate my average charge to last 12-16 hours. I am running Juice Defender which, imho, is an AWESOME app. It says its been roughly doubling battery life, with no obvious performance losses. What kind of battery life have you guys been getting?

    I know your issue has been solved, but just a heads up from personally experience: when it comes to having an issue on your phone, it is waay easier to get VZW's tech support phone line to replace the phone than it is going in store. I replaced my D1 4 times via the tech support after claiming 'microphone dropout issues during a call', which usually was the case. But it was usually replaced with very few questions asked.

    Sent from my DROID4 using DroidForums
  20. SylenThunder
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    SylenThunder New Member

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    It just got hot that once, so yeah, i'm thinking I probably left Google Maps up and running so not only was my phone off swapping between 3G and 4G, but it was also sitting there polling the GPS unit and so forth.

    In regards to hendrik's post, that is correct. Most Verizon company stores will not do exchanges. They say it's because they don't have an ample quantity of phones in stock to support it. It's even harder if you're at one of the privately owned Verizon stores.
    Now off to research rooting my phone.
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