Home and Back Buttons Not Working Good

Discussion in 'Droid RAZR MAXX' started by ZooMob, Feb 23, 2012.

  1. ZooMob

    ZooMob Member

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    When I click on the home, back, menu, or search button, most of the time they work but they will sometimes not do anything and won't vibrate but then i try again and it works. It seems to be inconsistent or something. It doesn't always do what it is supposed to do.

    Anyone experience this on their Razr Maxx?

    Half the time, I am using a charger from my previous Droid Bionic..the voltage is the same...just slight mA difference...can this cause it?
     
  2. cdf3

    cdf3 Member

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    same issue here
     
  3. 94lt1

    94lt1 Super Moderator
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    How many apps are on your phone?? Memory could be an issue. Have you tried to just reboot it? If so and it doesn't work, see below.

    Is your phone slow too? Is it just slow to respond and kinda clumsy??
    If so..

    Sorry to tell ya this but you only have two options. Number one, and if you do this you will have to reset everything on your home screen, but its better than the other option.

    Go into settings, applications, manage applications, all, home screen, clear data...... this should clear up your issue

    If not, you'll need to Do a factory reset.

    sent from my DROID RAZR MAXX
     
  4. cdf3

    cdf3 Member

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    Unfortunately, I've tried all of the above. Haptic feedback buttons don't always work 100% of the time as they should.
    I don't really have that many apps at the moment. Haven't re-installed many of them due to the most recent factory reset.


    Sent from my DROID RAZR using Tapatalk 2
     
    #4 cdf3, Apr 13, 2012
    Last edited: Apr 13, 2012
  5. 94lt1

    94lt1 Super Moderator
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    That's odd. If you did a factory reset, did you wipe all data except your external SD card?

    sent from my DROID RAZR MAXX
     
  6. 94lt1

    94lt1 Super Moderator
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    Are you rooted or anything??

    sent from my DROID RAZR MAXX
     
  7. cdf3

    cdf3 Member

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    Did a factory reset deleting everything, and another one not deleting the storage. Not rooted. Running stock.

    Sent from my DROID RAZR using Tapatalk 2
     
  8. 94lt1

    94lt1 Super Moderator
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    Have you shut the phone off and let it charge to 100%??? Humor me and do that if you haven't. And clear the data on your home screen. Then if the problem still persists, let me know tomorrow. We'll have you boot into safe mode, and if your phone works well in safe mode, that would make the issue app related

    sent from my DROID RAZR MAXX
     
    #8 94lt1, Apr 13, 2012
    Last edited: Apr 13, 2012
  9. cdf3

    cdf3 Member

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    How do you reboot in safe mode?

    Sent from my DROID RAZR using Tapatalk 2
     
  10. 94lt1

    94lt1 Super Moderator
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    Power off the phone, now press the power button and when you see the big red M, hold both of the volume buttons down all the way through the boot animation. You will feel a short and then a long vibration. Release the volume buttons. You will see safe mode on the bottom left hand side of the screen.

    User installed apps will not work in safe mode. But pre installed apps will work.

    Use the phone like this for an hour or so. Then tell me if the phone is still slow and unresponsive.

    To get out of safe mode. Simply power the phone down and power it back on.

    sent from my DROID RAZR MAXX
     
  11. cdf3

    cdf3 Member

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    Thanks. I am currently in Safe Mode.
    So far I'm not experiencing any issues with the home screen not responding.
    I am able to open a few 3rd party apps.
    What should be my next move?

    Sent from my DROID RAZR using Tapatalk 2
     
  12. 94lt1

    94lt1 Super Moderator
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    Well, my approach would be this. Delete all of the apps you have installed. One by one reinstall and check the phone for performance. Facebook was one that was killing me. It caused my phone to act like garbage. YRMV.

    sent from my DROID RAZR MAXX
     
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