Hiii :)

Discussion in 'New Member Introductions & Site Assistance' started by ag1, May 29, 2013.

  1. ag1

    ag1 New Member

    Joined:
    May 29, 2013
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Hi guys!

    I'm just wondering if anyone can help me.

    I brought a Galaxy Note 10.1 over the weekend and I set up my work email account to it yesterday (via the email app - not Gmail).

    So I can send and receive emails fine but I cannot open email attachments (word/pdf documents). Nor can I open word/pdf documents which I have downloaded from the internet - when I click the document title it tries to download it but nothing comes up on the screen (not even the 'open with' tool).

    I have tried to Google the answer and I know I need to download an app to open the attachments - so I've tried a few but none of them seem to be working.

    Can anyone recommend an app that will help me fix this issue please?

    Thanks

    Amy :)
     
  2. 94lt1

    94lt1 DF Super Moderator Staff Member Premium Member

    Joined:
    Jan 16, 2012
    Messages:
    13,769
    Likes Received:
    1,860
    Trophy Points:
    693
    Location:
    SE TX
    Ratings:
    +2,057
    Current Phone Model:
    Droid Turbo
    Hello and welcome..I'm not familiar with that device ..some will be along shortly that is..:)
     
  3. smalltowngirl13

    smalltowngirl13 DF Administrator Staff Member

    Joined:
    Jan 9, 2010
    Messages:
    6,781
    Likes Received:
    533
    Trophy Points:
    228
    Location:
    Kansas
    Ratings:
    +545
    Current Phone Model:
    Xperia Z3v
    Twitter:
    smalltownlife13
    Welcome aboard Amy!

    Have you tried like OfficeSuite to open / view PDFs? If you use a file explorer, you should be able to locate your "downloaded" content and then tap to open and it should ask which app do you want to use to open it...if you are not getting that, are you getting an error message or is the device just not doing anything?
     
  4. JSM9872

    JSM9872 DF Super Moderator Staff Member Premium Member

    Joined:
    Dec 21, 2010
    Messages:
    12,923
    Likes Received:
    287
    Trophy Points:
    498
    Location:
    Pennsylvania...
    Ratings:
    +287
    Current Phone Model:
    Galaxy Note 3
    Welcome to Droid Forums!! Let us know about STG's questions and hopefully we can figure it out.
     
  5. SFGate

    SFGate Guest

    Ratings:
    +0
    Welcome to the site. DancingNexus