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Help?!

Discussion in 'Android Applications' started by Medicman, May 12, 2010.

  1. Medicman
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    Medicman New Member

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    I have the HTC droid Eris and I just attempted to purchase my first app. from the market. I entered all my credit card info and hit save. Then a server error came up and said retry or cancel and return to previous screen. I retried about 5 times and the same error came up. I went back to the previous screen and tried to enter all my info in again and it keeps coming up with the same error.

    Has this happend to anyone else? Is there a way to fix this?

    Any help would be greatly appreciated.
    Thanks
  2. mwhartman
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    mwhartman Super Moderator/RS Premium Member

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    Are you using your phone or computer? Try this with your computer. Go here More Google Products click check out and follow prompts.

    Mike
  3. tameone
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    tameone New Member

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    I don't know if this is related to your problem, but you can't use AmEx to purchase apps through google checkout. I don't know where the process stalls or what error it gives you when attempting to use AmEx, but I do know it doesn't give you a message that would suggest your type of card is the problem..
  4. mwhartman
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    mwhartman Super Moderator/RS Premium Member

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    I was not aware that AMEX was an issue. I knew that Discover will not work for any app that is purchased in Europe.

    Mike
  5. tameone
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    tameone New Member

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    Hrm.. on second thought, maybe it is just when attempting to purchase an app in Euros.. but there is definitely an AmEx issue of some sorts.
  6. Medicman
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    Medicman New Member

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    @mwhartman I was using my phone.

    @Tameone Its not amex. Its a Visa.
  7. mwhartman
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    mwhartman Super Moderator/RS Premium Member

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    OK have you tried using your computer with the steps I included in number 2 above?

    Mike
  8. Medicman
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    Medicman New Member

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    Just did and it worked. Thank you!
  9. mwhartman
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    mwhartman Super Moderator/RS Premium Member

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    Great! Glad it worked for you.

    Mike
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