help

Discussion in 'Droid RAZR' started by mmoctezuma00, Jul 30, 2012.

  1. mmoctezuma00

    mmoctezuma00 New Member

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    how do i extract the whole file? zip?
     
  2. MattyP

    MattyP Rescue Squad
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    Right click on the .zip file and it will give you options to extract to: and you can extract it to a folder on say, your desktop. Then open that folder and run the .bat file from there. :)
     
  3. mmoctezuma00

    mmoctezuma00 New Member

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    i have tried every possible way to help update my phone and still no luck, i have tried ginger unroot, your links to the utilities(1.6 and 7) fastboot, manual recovery and through settings. and still nothing..the superuser app is still on my phone.. I AM STUCK... AND NOW IM THINKING OF GETTING A NEW PHONE AND SELLING THIS ONE TO EITHER VERIZON OR A NEW USER... SO I NEED IT UNROOTED AND UPDATED.. PLZ HELP
     
  4. mmoctezuma00

    mmoctezuma00 New Member

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    How do i know if on gb or ics?
     
  5. TisMyDroid

    TisMyDroid Super Moderator
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    Go to settings, about phone, android version. GB is 2.3.x, ICS is 4.xx.

    Sent from my DROID RAZR Maxx using Droid Forums
     
  6. mmoctezuma00

    mmoctezuma00 New Member

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    so 1.6 is what i need to unroot?
     
  7. mmoctezuma00

    mmoctezuma00 New Member

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    what is stock version and how is that changed?
     
  8. TisMyDroid

    TisMyDroid Super Moderator
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    Can you do a screen shot of that page and post it?

    Sent from my DROID RAZR Maxx using Droid Forums
     
  9. mmoctezuma00

    mmoctezuma00 New Member

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    what page? And whats a good screenshot app, ive tried many and few really work?
     
  10. mmoctezuma00

    mmoctezuma00 New Member

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    i just tried to download a screenshot app and it said was not rooted and didnt support it.. Why is the superuser app still installed and not updating my phone?
     
  11. TisMyDroid

    TisMyDroid Super Moderator
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    On the about phone page, see if you can take a screen shot by holding the power and volume down button at the same time for a few seconds.

    Sent from my DROID RAZR Maxx using Droid Forums
     
  12. mmoctezuma00

    mmoctezuma00 New Member

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    sorry about all the questions, i just downloaded the utility 1.6 and i chose option one, and it says i need to save the 6.16 update on my sd card how do i do that?
     
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