help

Discussion in 'Droid RAZR' started by mmoctezuma00, Jul 30, 2012.

  1. Sydman

    Sydman Premium Member Rescue Squad Premium Member

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    If you are on GB .181 right now you are going to need the 1.6 version of the utility, link is in the second post of this thread.
     
  2. mmoctezuma00

    mmoctezuma00 New Member

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    well thats another question, how do i tell what version im running?
     
  3. mmoctezuma00

    mmoctezuma00 New Member

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  4. Sydman

    Sydman Premium Member Rescue Squad Premium Member

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    Then the 1.6 Utility is going to be what you want to use.
     
  5. mmoctezuma00

    mmoctezuma00 New Member

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    10-4 appreciate all the help... I'll let ya know if this works!
     
  6. mmoctezuma00

    mmoctezuma00 New Member

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    quick question, when i click the link...there are 3 options to dl, which one do i need to dl?
     
  7. Sydman

    Sydman Premium Member Rescue Squad Premium Member

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    Either, it is the same file hosted on different sites.
     
  8. mmoctezuma00

    mmoctezuma00 New Member

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    i've downloaded the utility, chose option 1 and hit any button to continue, all i get is "system cannot find path specified" what does this mean? What is the process?
     
    Last edited: Aug 1, 2012
  9. Sydman

    Sydman Premium Member Rescue Squad Premium Member

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    Did you extract the entire zip file to either the desktop or the root of the C: drive into its own folder? Also if you did that and it didn't work you could try running the .bat file as an administrator.
     
  10. mmoctezuma00

    mmoctezuma00 New Member

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    how do i extract the whole file? zip?
     
  11. MattyP

    MattyP Rescue Squad Rescue Squad

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    Right click on the .zip file and it will give you options to extract to: and you can extract it to a folder on say, your desktop. Then open that folder and run the .bat file from there. :)
     
  12. mmoctezuma00

    mmoctezuma00 New Member

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    i have tried every possible way to help update my phone and still no luck, i have tried ginger unroot, your links to the utilities(1.6 and 7) fastboot, manual recovery and through settings. and still nothing..the superuser app is still on my phone.. I AM STUCK... AND NOW IM THINKING OF GETTING A NEW PHONE AND SELLING THIS ONE TO EITHER VERIZON OR A NEW USER... SO I NEED IT UNROOTED AND UPDATED.. PLZ HELP
     
  13. mmoctezuma00

    mmoctezuma00 New Member

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    How do i know if on gb or ics?
     
  14. TisMyDroid

    TisMyDroid Silver Member

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    Go to settings, about phone, android version. GB is 2.3.x, ICS is 4.xx.

    Sent from my DROID RAZR Maxx using Droid Forums
     
  15. mmoctezuma00

    mmoctezuma00 New Member

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    so 1.6 is what i need to unroot?
     
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