help

Discussion in 'Droid RAZR' started by mmoctezuma00, Jul 30, 2012.

  1. mmoctezuma00
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    mmoctezuma00 New Member

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    quick question, when i click the link...there are 3 options to dl, which one do i need to dl?
  2. Sydman
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    Sydman Premium Member Rescue Squad Premium Member

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    Either, it is the same file hosted on different sites.
  3. mmoctezuma00
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    mmoctezuma00 New Member

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    i've downloaded the utility, chose option 1 and hit any button to continue, all i get is "system cannot find path specified" what does this mean? What is the process?
    Last edited: Aug 1, 2012
  4. Sydman
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    Sydman Premium Member Rescue Squad Premium Member

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    Did you extract the entire zip file to either the desktop or the root of the C: drive into its own folder? Also if you did that and it didn't work you could try running the .bat file as an administrator.
  5. mmoctezuma00
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    mmoctezuma00 New Member

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    how do i extract the whole file? zip?
  6. MattyP
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    MattyP Rescue Squad Rescue Squad

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    Right click on the .zip file and it will give you options to extract to: and you can extract it to a folder on say, your desktop. Then open that folder and run the .bat file from there. :)
  7. mmoctezuma00
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    mmoctezuma00 New Member

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    i have tried every possible way to help update my phone and still no luck, i have tried ginger unroot, your links to the utilities(1.6 and 7) fastboot, manual recovery and through settings. and still nothing..the superuser app is still on my phone.. I AM STUCK... AND NOW IM THINKING OF GETTING A NEW PHONE AND SELLING THIS ONE TO EITHER VERIZON OR A NEW USER... SO I NEED IT UNROOTED AND UPDATED.. PLZ HELP
  8. mmoctezuma00
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    mmoctezuma00 New Member

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    How do i know if on gb or ics?
  9. TisMyDroid
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    TisMyDroid New Member

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    Go to settings, about phone, android version. GB is 2.3.x, ICS is 4.xx.

    Sent from my DROID RAZR Maxx using Droid Forums
  10. mmoctezuma00
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    mmoctezuma00 New Member

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    so 1.6 is what i need to unroot?
  11. mmoctezuma00
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    mmoctezuma00 New Member

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    what is stock version and how is that changed?
  12. TisMyDroid
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    TisMyDroid New Member

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    Can you do a screen shot of that page and post it?

    Sent from my DROID RAZR Maxx using Droid Forums
  13. mmoctezuma00
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    mmoctezuma00 New Member

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    what page? And whats a good screenshot app, ive tried many and few really work?
  14. mmoctezuma00
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    mmoctezuma00 New Member

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    i just tried to download a screenshot app and it said was not rooted and didnt support it.. Why is the superuser app still installed and not updating my phone?
  15. TisMyDroid
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    TisMyDroid New Member

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    On the about phone page, see if you can take a screen shot by holding the power and volume down button at the same time for a few seconds.

    Sent from my DROID RAZR Maxx using Droid Forums
  16. mmoctezuma00
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    mmoctezuma00 New Member

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    sorry about all the questions, i just downloaded the utility 1.6 and i chose option one, and it says i need to save the 6.16 update on my sd card how do i do that?
  17. mmoctezuma00
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    mmoctezuma00 New Member

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    let me try the screenshot
  18. TisMyDroid
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    TisMyDroid New Member

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    I would not proceed until you are very sure of what you are doing. You can brick your phone if you use the wrong utility. You need to know what version of Android you are using before you can know which utility to use.

    Sent from my DROID RAZR Maxx using Droid Forums
  19. mmoctezuma00
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    mmoctezuma00 New Member

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    i tried that , it just restarted my phone
  20. TisMyDroid
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    TisMyDroid New Member

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    Sounds like you must be on GB then. What is the system version and Android version of your phone.

    Sent from my DROID RAZR Maxx using Droid Forums
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