Help with screen lock password

Discussion in 'Android Tech Support' started by TaskyZZ, Nov 16, 2013.

  1. TaskyZZ

    TaskyZZ New Member

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    My daughter killed herself and I am trying to get into her phone to read her last text messages.

    Her DROID 4 phone is locked with a password. Every where I read on the Internet says that if I type the password incorrect enough times that a button will appear for "Forgot Password" then I would be able to use her email account to unlock the phone. I can access her email, but this button does not appear. I believe that this must be an additional Droid 4 feature/bug. Does anybody know how I can get into her phone. Obviously I do not want to reset it.

    I tried logging into her Google play account and forcing that "Screen Lock Bypass" program onto it, but it says it is not compatible with a Droid 4.

    Any help would be greatly appreciated.

    I double posted this to the Droid 4 forum because I think this may be specific to this phone. Sorry if it breaks the rules. I really need some help here.
     
  2. leeshor

    leeshor Gold Member

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    If it has either a cell connection or a WiFi connection it should ask for the Google login credentials. Otherwise you're stuck.
     
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