Help with hard restart

Discussion in 'Android Tech Support' started by CherehWindwalker, Jul 25, 2010.

  1. CherehWindwalker
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    CherehWindwalker New Member

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    I did a hard restart on my HTC Eris and can't get through the *228 with Verizon to reprogram it. Is there a certain time that you have to call it, are they closed right now at 03:42 AM? I am sort of worried, I had all my data saved to a SD and hope I didn't destroy my phone somehow. Any advice?

    I kind of just went nuts and factory reset it because my programs were bugging out I think I got something bad and it was eating away my phone.

    Thanks!!
  2. JCo352
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    JCo352 New Member

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    Yeah, people have had problems reactivating phones at certain times, just be patient and it will eventually work.
  3. vzwtek
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    vzwtek New Member

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    Do you have 1.5? If you have this version of the software there is a known issue with doing a hard reset from the Hboot menu. If you have 2.1, that shouldn't be the problem.

    If you are on 2.1 and have this issue, go to the dialer, dial ##778, then go to cdma settings, go to your min and mdn, and put ill all zeros, go into modem settings, and go to slot cycle, switch it from 2 to 1, then hit the menu key and hit commit modifications.

    Your phone will restart, do the ota sequence again, but this time, dial *22800, this will force it to connect to a verizon channel.

    If THAT doesnt work, try another hard reset, when it goes to activate, stop it, go to emergency dialer, dial *22800 and then option 1. (HAven't tried this with 2.1 yet) Hopefully this should cure your ails.
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i tried to hard restart my droid 2 and now its just staying

,

when i reset a855 it only shows emergency dialer