Help Voice-mail Not Working!

Discussion in 'Android Tech Support' started by cj1896, Feb 5, 2010.

  1. cj1896
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    cj1896 New Member

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    So I tried to switch to the Google Voice Voice-mail and the setting showed it switched over. I hadn't received a voice-mail for a month so I was a little suspicious. A friend of mine notified me that all they got was a busy signal when they got to my voice-mail. I tried switching it back to carrier service and it is still a busy signal. Has anyone else run into this? Does anybody know how to fix it?
  2. 640k
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    640k Active Member

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    did you perform the steps to forward your voicemail? it's possible a number was typed in wrong.

    the best way to test if your GV is working is to call the number assigned to you.
  3. Jonny Kansas
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    Jonny Kansas Premium Member Rescue Squad Premium Member

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    Just setup Google Voice myself, and I had my roommate leave me a test voicemail to check it out. That worked. Haven't missed any calls since then. Can't offer any advice, but I'll bump your thread back up the list!
  4. cj1896
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    cj1896 New Member

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    Yes, I performed the tasks through the web interface to activate the voicemail on my phone (*71 etc). The fact that I can't switch back even to my carriers service is kind of worrysome. I haven't rooted or done anything crazy to my phone. Thanks for the bump.
  5. 640k
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    640k Active Member

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    you have to switch by either unforwarding or reforwarding back to your original number. the app means nothing without those steps.
  6. cj1896
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    cj1896 New Member

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    Do you mean in the setting>call settings>voicemail service or the activation/settings through the google voice website?
  7. 640k
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    640k Active Member

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    lol no, i mean the *71. the forwarding happens at the carrier.
  8. cj1896
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    cj1896 New Member

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    Yeah I had done the *71, I was able to deactivate it, and switch to my carrier and now at least that works. Just one more question though. If I want to switch it back to google voice do I do the *71 carrier activation first (this is what I did the first time) or do I go ahead and change it over in the call settings then activate it. Thanks for the help!
  9. 640k
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    640k Active Member

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    correct. like i said, though, you should be able to call your google phone number and go straight to vm.
  10. zebrajeb
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    zebrajeb New Member

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    OK 640K - walk me through this. I had Google Voicemail activated on web for my Blackberry when I got the Droid. I installed GV app on Droid and it didn't ask me anything that I remember about forwarding.

    Today, found out when you call my Verizon number it goes to Verizon instead of Google voicemail. When I look at settings on the Droid it says voicemail is Google voice. I follow the voicemail settings on the Droid and it says to dial *71 plus my Verizon number. When I do that Verizon says "Your feature cannot be activated."

    Any suggestions on how I get it so that calls to my Verizon number go to my Google voicemail?

    Thanks

    John
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