help update problem

Discussion in 'Droid RAZR M' started by gargamel, Mar 2, 2013.

  1. gargamel

    gargamel New Member

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    I have a problem cant update my motorola razr m, i download the update 300mb and when i start installing after 1 min there is a android who looks very dead whit a red triangle i tried 3-4 times but the same problem ? What is going on did any one find out a solution ?

    Im sorry for my english its not the best ..
     
  2. gargamel

    gargamel New Member

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    Should i restore my razr i before updating maybe ?
     
  3. zomnomnombie

    zomnomnombie Active Member

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    A restore might help but if you really don't want to do that I would:

    -Make sure the phone is fully charged of course.

    -Check for a strong stable connection (4g or wifi) before beginning the download.

    -Not do anything with the phone during the download.

    My reasoning is that it seems the update was corrupted/did not install correctly.
     
  4. gargamel

    gargamel New Member

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    Ok thnx zomnomnombie i will charge my phone 100% and try again and if it dont work i try with the second solution (restore), i tell you later if the update was succesfull ! Thank u for ur help ..
     
  5. gargamel

    gargamel New Member

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    It dont work i cant find the problem when i start my phone there is a triangle it means "warning bootloader unlocked" could this be the problem maybe ?
     
  6. zomnomnombie

    zomnomnombie Active Member

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    That is definitely your problem.

    -You can't receive updates with an unlocked bootloader.

    -I don't know if that's reversible because that's beyond my knowledge. Maybe someone else can help with that.

    -If someone has uploaded the update you might be able to flash the update yourself.
     
  7. GoCliffGo05

    GoCliffGo05 Super Moderator
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    Are you rooted? Have you disabled or frozen anything?

    Sent from my CM10.1 RAZR HD
     
  8. gargamel

    gargamel New Member

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    OK, no i tried to root my phone unlocked the bootloader the root wasnt succesfull but the bootloader is unlocked.. can i change this ?
     
  9. GoCliffGo05

    GoCliffGo05 Super Moderator
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    That shouldn't be the problem but yea you can lock it again. When you unlocked you had to use a fastboot command right? Something like "fastboot OEM unlock ####"? Well if I remember correctly it should be the same thing except lock instead of unlock.

    Sent from my CM10.1 RAZR HD
     
  10. gargamel

    gargamel New Member

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    i dont know i try to lock the bootloader now, very complicated the razr ...
     
  11. gargamel

    gargamel New Member

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    hey people i rooted my razr succesfull but how can i update jelly bean now ?
    and if i update jelly bean would the phone stay rooted ?
     
    #11 gargamel, Mar 3, 2013
    Last edited: Mar 3, 2013
  12. gargamel

    gargamel New Member

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    Come on guys i had an iphone before im still learningabout android so help me
     
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