1. You want that $100.00 in your pocket or an Amazon Fire TV don't you? Well here's the deal. With our new updated look we are in desperate need of an updated logo. The 'old' one has certainly served us well, but it's time. Find all the details here: bit.ly/1q0k6Wa
  2. DroidForums.net is currently undergoing a major software upgrade. If you are experiencing any problems logging in please: Contact Us

help update problem

Discussion in 'Droid RAZR M' started by gargamel, Mar 2, 2013.

  1. gargamel
    Offline

    gargamel New Member

    Joined:
    Mar 2, 2013
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    0
    I have a problem cant update my motorola razr m, i download the update 300mb and when i start installing after 1 min there is a android who looks very dead whit a red triangle i tried 3-4 times but the same problem ? What is going on did any one find out a solution ?

    Im sorry for my english its not the best ..
  2. gargamel
    Offline

    gargamel New Member

    Joined:
    Mar 2, 2013
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    0
    Should i restore my razr i before updating maybe ?
  3. zomnomnombie
    Offline

    zomnomnombie Active Member

    Joined:
    Mar 25, 2011
    Messages:
    788
    Likes Received:
    36
    Trophy Points:
    28
    A restore might help but if you really don't want to do that I would:

    -Make sure the phone is fully charged of course.

    -Check for a strong stable connection (4g or wifi) before beginning the download.

    -Not do anything with the phone during the download.

    My reasoning is that it seems the update was corrupted/did not install correctly.
  4. gargamel
    Offline

    gargamel New Member

    Joined:
    Mar 2, 2013
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    0
    Ok thnx zomnomnombie i will charge my phone 100% and try again and if it dont work i try with the second solution (restore), i tell you later if the update was succesfull ! Thank u for ur help ..
  5. gargamel
    Offline

    gargamel New Member

    Joined:
    Mar 2, 2013
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    0
    It dont work i cant find the problem when i start my phone there is a triangle it means "warning bootloader unlocked" could this be the problem maybe ?
  6. zomnomnombie
    Offline

    zomnomnombie Active Member

    Joined:
    Mar 25, 2011
    Messages:
    788
    Likes Received:
    36
    Trophy Points:
    28
    That is definitely your problem.

    -You can't receive updates with an unlocked bootloader.

    -I don't know if that's reversible because that's beyond my knowledge. Maybe someone else can help with that.

    -If someone has uploaded the update you might be able to flash the update yourself.
  7. GoCliffGo05
    Offline

    GoCliffGo05 Developer Relations Staff Member Premium Member

    Joined:
    Aug 16, 2012
    Messages:
    2,711
    Likes Received:
    275
    Trophy Points:
    83
    Location:
    Maryland
    Are you rooted? Have you disabled or frozen anything?

    Sent from my CM10.1 RAZR HD
  8. gargamel
    Offline

    gargamel New Member

    Joined:
    Mar 2, 2013
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    0
    OK, no i tried to root my phone unlocked the bootloader the root wasnt succesfull but the bootloader is unlocked.. can i change this ?
  9. GoCliffGo05
    Offline

    GoCliffGo05 Developer Relations Staff Member Premium Member

    Joined:
    Aug 16, 2012
    Messages:
    2,711
    Likes Received:
    275
    Trophy Points:
    83
    Location:
    Maryland
    That shouldn't be the problem but yea you can lock it again. When you unlocked you had to use a fastboot command right? Something like "fastboot OEM unlock ####"? Well if I remember correctly it should be the same thing except lock instead of unlock.

    Sent from my CM10.1 RAZR HD
  10. gargamel
    Offline

    gargamel New Member

    Joined:
    Mar 2, 2013
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    0
    i dont know i try to lock the bootloader now, very complicated the razr ...
  11. gargamel
    Offline

    gargamel New Member

    Joined:
    Mar 2, 2013
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    0
    hey people i rooted my razr succesfull but how can i update jelly bean now ?
    and if i update jelly bean would the phone stay rooted ?
    Last edited: Mar 3, 2013
  12. gargamel
    Offline

    gargamel New Member

    Joined:
    Mar 2, 2013
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    0
    Come on guys i had an iphone before im still learningabout android so help me
  13. bigbadwulff
    Offline

    bigbadwulff Member

    Joined:
    Dec 10, 2012
    Messages:
    331
    Likes Received:
    7
    Trophy Points:
    18
    You have to unroot your phone to have the update go thru successfully. That is the answer. Then, you can root it again later. Whatever method you rooted with should also have an unroot capability. I did this with my Droid X. I have not rooted my M.
    Last edited: Mar 5, 2013
  14. gargamel
    Offline

    gargamel New Member

    Joined:
    Mar 2, 2013
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    0
    Ok thank u my friend i try it !
Search tags for this page

droid razr m download attachment problem

,

update problems with droid razr m