I just got a Razr MAXX and I've run into this annoying problem. When I transfer photos or videos taken on the phone via USB Mass Storage, I cannot view the JPG files on my laptop (Windows 7 updated everything). If I email the photo to myself from the phone, that image will view just fine. I noticed there was a slight size difference between the copied file and the emailed one, so I'm wondering if I need to run some special transfer software. Nothing it stated on Motorola's website other than to use USB Mass storage mode. Am I missing something simple here? There are no problems when viewing on the phone. I have the camera set to 6MP widescreen photos, but the same issue occurs on the standard 8MP settings. Thanks.