HELP!!!! Screen Non responsive! It's brand new!

Discussion in 'Droid X2 Tech Support' started by Blaze45, Dec 23, 2011.

  1. Blaze45
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    Blaze45 New Member

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    Sometimes, I cannot get the screen to respond to anything I do except for the hard buttons at the bottom. The phone isn't even activated yet and I have only installed a few apps. The phone is brand new and has never been rooted. It drives me crazy that the screen wont respond and I have to use the on/off button on the top of the phone to get it to do anything. Once I do that, it usually works.

    What are my options to make this stop happening?

    PS- I didn't get the phone from the store otherwise I would just go back... I got it off of craigslist.

    Thanks!
  2. motcher41
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    motcher41 New Member

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    SBF it and see if that fixes it or send it in for warranty if your sure it isnt rooted right now. I would sbf it to 2.3.4 and try that. Might fix it. If it doesn't sounds hardware related
  3. juhde
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    juhde Droid X Rescue Squad Rescue Squad Premium Member

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    Yeah, I'd sbf it and factory reset.
    Sbf the easy way. http://www.droidxforums.com/forum/showthread.php?t=41697
    Sent from my Android device.
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