HELP please

Discussion in 'Android Support' started by cromo8, Jun 28, 2010.

  1. cromo8

    cromo8 Member

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    I have a question, im about to call verizon to do a warranty exchange because my phone(which is a replacement already) isnt working properly, when i scroll fast on a website it zooms in instead of actually moving the screen as if it feels pinch to zoom, but anyway when they ask me the info on my phone, i want to know what to tell them so they dont know its rooted right now(and it did it before it was rooted too) like version 2.1 baseband and all of that

    thanks for the help
     
  2. Logibeara

    Logibeara New Member

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    What kind of info are they asking for
     
  3. cromo8

    cromo8 Member

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    android version, baseband version, and build number
     
  4. titans

    titans Premium Member
    Rescue Squad Premium Member

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    Unroot your phone and return it to stock (Using rom manager), you will need to send it back stock anyway, it it is indeed broken.
     
  5. Logibeara

    Logibeara New Member

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    Heres the info off of my non-rooted Droid if its any help to you

    Firmware Version:
    2.1-update1

    Kernel version:
    2.6.29-omap1-g7fa8788
    android-build@apa26 #1


    Baseband version:
    C-01.3E.03p


    Build number:
    ESE81
     
  6. cromo8

    cromo8 Member

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    thanks a lot